HX 2030: Help Shape the Vision for Human Experience in HealthcareThe Future of Human Experience 2030 is a research and planning process focused on uncovering fundamental actions that will ensure an unwavering commitment to the human experience in healthcare over the next decade.
We invite you to participate in the next steps in our community process and contribute your insights by participating in this global survey. It takes 3-4 minutes to complete and will help us clarify the critical points of focus in our work to elevate the human experience in healthcare.
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Participate in the Pediatric Patient Experience SurveyThe Pediatric Council has embarked on a benchmarking project to capture and share key practices via a white paper to improve the patient experience in a pediatric setting.
The first step of this project is data collection. We invite professionals working in a pediatric hospital or other pediatric-focused organization to participate in this survey. The results will serve as the foundation for the paper to be released in April 2020.
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People come into healthcare afraid, and that fear can impact their ability to hear and comprehend information. The purpose of this study was to learn what fears parents experience when their child is a patient and what health care providers can do to minimize their fears.
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Phyllis Fehr writes a letter to help educate those who do not understand that people who receive a diagnosis of cognitive impairment want to live well and can live well but can only do so by defying stigmas about the disease and not allowing it to define them as a human being.
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Current Patient Experience Job OpeningsThe Beryl Institute's career center provides an opportunity for healthcare professionals to see the most recent job listings available for patient experience positions and allows members to post open positions at a discount and view the library of job descriptions.
Click on any job title below to be directed to the full posting.
Planned Parenthood Federation of America
New York, NY
Duke University Hospital
Durham, NC
Vanderbilt Health
Nashville, TN
Doctors Medical Center of Modesto
Modesto, California
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FEBRUARY'S FEATURED STRATEGIC LENS
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This month we highlight the Institute's Experience Framework strategic lens, Staff & Provider Engagement. Caring for those delivering and supporting the delivery of care and reaffirming a connection to meaning and purpose is fundamental to the successful realization of a positive experience.
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UPCOMING WEbinars and Topic Calls
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February 4, 2 - 3pm ET
Presented by Audrey Cortez MSN, RN, CPXP, Director of Patient Experience, Peterson Health
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Partner Hosted Webinar
February 6, 2 - 3pm ET
Presented by Stacy Bolger, VP, Employee Experience, MaritzCX & Jason Macedonia, VP, Healthcare and Patient Experience, MaritzCX
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February 11, 2 - 3pm ET
Presented by Jeffrey Robbins, CPXP, Coordinator, Patient Experience Improvement, University of Missouri Health Care
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February 18, 2 - 3pm ET
Presented by Amanda Anderson, BSN, RN, PCCN-K, CHSE, Simulation Lab Education Facilitator, Carilion Clinic & Brandon Jones, MSN, RN, CEN, NEA-BC, System Patient Experience Manager, Carilion Clinic
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February 25, 2 - 3pm ET
Presented by Theresa J. Dionne, MA, CPXE, Patient Experience Consultant, Methodist Medical Grou, Sondi L. Fiegel, MBA-HCM, RN, LSSGB, Director, Patient Care, Methodist Medical Group & Denise A. Johnson, MD, FAAFP, Patient Experience Physician Champion, Methodist Medical Group
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March 3, 2 - 3pm ET
Presented by Jeremy Carr, MBA, Lead Patient Experience Advisor, Nebraska Medicine & Liz Hamilton, Patient Experience Advisor, Nebraska Medicine
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Special Thanks to our Supporting Partners
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