SF.gov newsletter
November 2023
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Hi SF.gov editors,
Bringing you the November edition of our newsletter with details about the SF.gov editor survey shareout, trainings, publishing tips, and more!
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SF.gov editor survey shareout
Your input in our recent editor survey is paving the way for our next steps and we're eager to share the results with you.
Join us as we unveil the findings!
📅 Thursday, Dec 14
🕒 1pm to 2pm
📍 MS Teams
We'll go over the survey goals, key findings, insights, next steps, and more.
Your voice is important in this journey, and we want you to be a part of the conversation. But if you can’t make it, don't worry! Look for the recording in our December newsletter.
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GET HELP
Training and support
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Self-paced online SF.gov trainings
Sign up for self-paced online trainings to work on SF.gov!
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SF.gov concepts and structure
- Writing for SF.gov
- Working in the SF.gov CMS
- Meetings on SF.gov (optional)
You can take the trainings at any time, at your own pace. You don’t need to sign up for each training but you do need to fill out a form at the end of each one to verify you’ve taken it.
You can get your SF.gov login after taking the 3 required trainings and submitting a sample SF.gov page.
Email us or ping us on Teams if you have any questions!
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Office hours
We made a change to office hours. You can now book a half-hour session with us any day of the week! This replaces our Tuesday and Wednesday office hours.
Book in advance with anyone on our team:
- Persis (Monday)
- Amy (Tuesday)
- Liz (Wednesday)
- Wat (Thursday)
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Sharon (Friday)
Sometimes we swap days but there's always someone around to help you!
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THE LATEST
What's new for editors
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Event text and buttons
When there are no upcoming events, your Events section will:
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Display the following text: There are no upcoming events right now.
- Take users to past events when they click on the button
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PUBLISHING TIPS
Best practices
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Editing checklist
After you write the first draft of your page, use the following checklist to edit your content. Keep an eye out for info that you can clarify, shorten, or even delete.
Check user focus
- Who is the user?
- What do they want to do? (One thing per page)
- When is it done?
Check task direction
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Does the first sentence explain what the service does?
- Does each sentence help the user with the task?
Shorten content
- Sentences should be under 15 words
- Paragraphs should have 3 sentences or less
- Write subheadings about every 3 paragraphs
- Use bulleted lists instead of long sentence lists
See our SF.gov writing style guide.
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Thanks as always for being fantastic partners, getting services and information to all San Franciscans.
Liz, Persis, Sharon, Joanne, Bridget, Wat, and the SF.gov team
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Office of the City Administrator 1 Dr. Carlton B. Goodlett Place, Room 362 | San Francisco, CA 94102 US
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