Dear Student,
We're writing to provide you with information regarding Tufts University’s Student Grievance Policy.
Our records indicate that you are enrolled in one or more online courses this winter. We hope you enjoy your coursework, and we invite you to be in contact with Student Services if we can ever answer a question or help address a concern. We also want to make sure you are aware of the procedures for filing a complaint and/or appealing a decision made by an administrator, faculty, or staff member at Tufts should the need arise while taking your online course(s).
To that end, Tufts maintains a Student Grievance Policy that outlines basic appeal procedures for all student complaints. After exhausting the University's complaint resolution procedures set forth in this policy, any complaints regarding online or other distance learning programs (other than grades or student conduct violations) may be made as follows:
