News and resources for airport employees.
News and resources for airport employees.
Ellie Nye and Andy Joly, smiling together in Capers Cafe.
Ellie and Andy Clean Up Nicely as a Team
When the Stumptown team's cart lost a wheel and toppled over, Ellie Nye and Andy Joly from Capers Café jumped in to help clean up the spill.
These kinds words from the grateful Stumptown crew say it best:
"I want to thank Ellie and Andy for being so hospitable. We had a very unfortunate accident with our cart and had a huge mess to clean up to say the least. Ellie saw what had happened and jumped into action, calling on Andy to help. He graciously assisted us with clean up and provided a cart and cleaning supplies. PDX truly is like a family. We help each other out when there’s a need!"
Stepping up to help when there's a need is one way we make our airport shine. Ellie and Andy were winners at the PDX People Customer Service Awards, where we recognize airport employees who truly stand out as extraordinary. Missed the last virtual awards ceremony? View the event recording or read about past winners.
You can also nominate an employee who embodies the PDX People values and serves as a shining example of great customer service – submit a nomination now.
Nominate a PDX Employee
ABM employee assisting a traveler who is wearing a tropical shirt and yellow lei.
PDX Again Receives Travel + Leisure Magazine's America’s Best Airport Award 
For the eighth time, PDX has received Travel + Leisure magazine’s America’s Best Airport award. The magazine's readers praised its overall design, amenities, accessibility and cleanliness. "It has such a wide variety of stores, eateries and shops, many of which heavily feature local businesses and artists," said one respondent. Voters were so enthusiastic about PDX that it seemed some were even hoping for a delay on their next trip. "I wish I were there right this minute," said one fan. Read the full review and see what Port of Portland Executive Director Curtis Robinhold shared about the importance of the airport's frontline workers, who continue to bring smiles, cheer and the best customer service in the business even in difficult circumstances. 
Group of PDX employees gathered around a sign that reads
Free Food, Giveaways and More…All for You!
Our week of celebrating PDX People kicks off today and we've got a lot of fun in store. Check out the calendar of events now on the PDX People website – no matter where you work at the airport, there’s sure to be something happening near you. Plus, we’ll have free food and exclusive PDX People gear!
Want to win a $100 gift card? We've got great news: Both current and new subscribers to the  will be entered in our gift card drawing. If you're reading this, you're already signed up, but you're encouraged to forward this email to your colleagues so they can also get entered to win.
Want more? Be on the lookout for our Ambassadors of Fun, ready to surprise you with goodies and prizes all week long.
Graphic of the new main terminal, overlayed on the current terminal. The bypass connectors are indicated in red along the sides of the terminal.
What's New with PDX Next: North Bypass Opens Tomorrow
As you likely heard, the north bypass connector opens Tuesday, Sept. 14.
The biggest change to keep in mind? Once it opens, you’ll turn right after going through the D/E checkpoint to reach Concourse D. PDX red badge holders can still use the alternate access doors. Read more about the new route in the September What's New with PDX Next update
Looking for more PDX Next information? We're keeping you in the know on what's new on the PDX People website. Have questions or suggestions about construction? Email or call the construction hotline at 503.460.4339.
Vee Chenting Qian, grinning and posed in front of a wall covered in her black and white doodles. One of the doodle's has it's paw coming off the wall and is resting on Vee's shoulder.
Vee Chenting Qian's Illustrations Spread Joy Throughout PDX 
Look up: Is that a fir tree on a skateboard? Vee Chenting Qian's delightful characters greet you the moment you walk through the doors of PDX. Their colorful, playful drawings are everywhere, from detour signs to walkways, and the coffee cups high-fiving each other and rollerskating clouds are sure to make you smile – which is 100% intentional.
Born in Wuxi, China, Vee came to Oregon to study at Portland State University, and since graduating they have worked as a graphic designer and illustrator in Portland and New York. For this article, we called up Vee to chat about their illustrations and see what else is in the works.
Three digital post-it doodles for the PDX Next doodle contest: A surprised banana, a red rose, and a smiling cat with the message,
Create a PDX Doodle for a Chance to Win! 
Inspired by Vee's charming characters, we want your help designing our next set of doodles for the airport! To get started, click "Create a Doodle" on our new website and draw anything that you think would bring a smile to travelers this year. You can also vote for your favorites by clicking the heart button under each doodle.
Designs with the most votes will be featured on digital monitors at the airport and on PDX social media, and we’ll turn them into a custom t-shirt. Plus, we’ll send PDX swag and gift cards to some of our shops and restaurants. 
The Aybla Grill food truck, parked by a rose bush.
Holding Out for a Gyro? Your Wait is Over
Starting tomorrow – Tuesday, Sept. 14 – you can satisfy your craving for Greek and Mediterranean food at the Aybla Grill food truck, right here at PDX. Aybla Grill will be located at the north end of the lower roadway, near the scheduled shuttles, every Monday through Thursday from 10:30 a.m. to 1:30 p.m.
Collage of images from the 9-11 commemoration at PDX: top left, an aerial view of the gathering, top right, TSA and port of Portland honor guard, bottom left, honor guard members holding flags in front of PDX, bottom right, first responers in uniform watching the proceedings.
Remembering the 20th Anniversary of September 11
On Saturday, representatives from TSA, Portland Airport Fire and Rescue and Port Police were joined by representatives from U.S. Customs and Border Protection and the local USO for a special event to commemorate the 20th anniversary of Sept. 11, 2001.  As part of the remembrance, a joint TSA and Port of Portland honor guard presented the colors and participants shared a moment of silence.
During the ceremony  one that was echoed throughout the Portland metro area – attendees reflected on the events 20 years ago that fundamentally changed the travel industry. They also looked ahead, renewing their commitment to ensuring the safety and security of the traveling public.
Two vintage pictures of TriMet MAX Red Line on its first ride to PDX.
Happy Birthday, Red Line
TriMet is celebrating 20 years of being, in their words, "the easiest and most affordable way to get to @flypdx." We're not sure what kind of cake to get for the celebration of the MAX Red Line's 20th birthday, though red velvet seems appropriate. We can't wait to see what's in store for TriMet and PDX in the coming years!
On the left, K9 Detective TJ Eriksen, K9 partner Moko, a shepherd dog, Angelica Pipo and Ryan Youngken. On the right, Officer Ramiro Martinez, K9 partner Shadow, a black lab and Alaska Airline's Joe Gutierrez.
PDX in Pictures
The Port Police recently welcomed two new K9s, but were faced with a tough question: What to name these very fetching airport additions? To solve the dilemma, the officers partnered up with Frontier Airlines and Alaska Airlines to give these pups names and some well-deserved belly rubs.
Pictured at left, K9 Detective TJ Eriksen and partner Moko pose with Angelica Pipo and Ryan Youngken of Frontier airlines. Moko's name, chosen by Frontier's Andreas Hansen, means "number one" in Lingala, a language spoken in Central Africa. 
On the right are Officer Ramiro Martinez and partner Shadow, with Alaska Airline's Joe Gutierrez. Shadow reminded Joe of a slightly smaller version of a dog he had growing up and the name seemed an appropriate fit for the more diminutive doppelganger. 

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