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A Message from Geneva Henry, Vice Provost for Libraries and Information Technology |
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I am pleased to announce that GW’s enterprise Data Lake is officially in production. This milestone marks a significant step forward in our data strategy. The GW Data Lake brings together information from key systems, including our major Enterprise Resource Planning (ERP) platforms as well as other unstructured data sources, into a unified, cloud-based environment. This creates a robust and flexible data ecosystem for improved data flow and data governance, and enables advanced analytics and machine learning.
Initial Systems in the Data Lake
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- AssetWorks – Provides a reference guide to data elements and relationships supporting facilities and asset management.
- Banner – Defines core student, HR, and finance data structures used across the university.
- Banner SaaS – Details metadata for the cloud-based Banner platform supporting academic and administrative operations.
- BMC Helix (formerly known as Remedy) – Documents data used for IT service management and support operations.
- Degree Works – Outlines data supporting academic planning and advising for students and advisors.
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Degree Works SaaS – Describes data elements supporting the cloud-based Degree Works advising system.
- EAS – Defines data structures within the university’s Oracle Financials environment.
- GWorld – Catalogs data used for identity, access, and campus card transactions.
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myResearch – Maps data supporting research administration from proposal to award close out.
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We are entering the next phase of our data strategy with the launch of our Data Lake Quality Initiative and continued expansion of the Data Lake. The Quality Initiative is designed to ensure our data is accurate, consistent and trusted to build a foundation to drive strategic outcomes and operational excellence.
Our next step is operationalizing the framework by defining data quality standards, cataloging rules across key domains, and implementing automated monitoring to track and improve data health over time. At the same time, we will continue to expand the Data Lake by including unstructured data such as documents, logs, and files. This initiative will enhance our ability to generate deeper analytical insights and support more informed decision-making across the university.
Thank you to everyone who has contributed to this transformative effort. We look forward to continued collaboration as we unlock new possibilities through data.
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Get More with Zoom Workplace: Scheduler Available December 3rd |
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As part of our continued efforts to Get more with Zoom Workplace, Zoom Scheduler will be released on December 3rd. Zoom Scheduler is a simple tool that syncs with your Google calendar and lets others book only in times you make available, and automatically creates Zoom meeting links.
What it offers:
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- No more double bookings
- Instant Zoom links for every meeting
- You stay in control of your availability
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Stay Connected and CyberSafe on Your Next Travel Adventure |
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| CyberSafe Travel Webinars:
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Windows 11 Upgrade Nearing Completion: Upgrade Your Device Now! |
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GW IT has successfully deployed Windows 11 to over 80% of GW managed devices, including upgrading 100% of academic devices before the start of the fall semester. We deeply appreciate everyone who has upgraded to Windows 11.
With Windows 11, the GW community benefits from:
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A streamlined and modern user interface
- Enhanced performance and productivity features
- Improved integration with Microsoft services
- Stronger security protections to safeguard your work
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Any remaining GW-managed machines not upgraded to Windows 11 or exempted by December 19 may lose access to GW resources. To avoid any disruptions, please take immediate action.
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Without Windows security updates, outdated systems present security risks.
- If you are unable to upgrade to Windows 11, contact GW IT.
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Banner Modernization Project Update |
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The Banner Modernization project is moving forward with upgrading core student information and HR systems, and migrating to the cloud for improved efficiency and a modern user experience (Banner SaaS).
Key Progress:
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Completed some foundational integrations and reports.
- Successfully launched the first Ellucian Intelligent Process (workflow) for the Veterans' Office.
- Active focus groups are designing the new Self-Service Portal (GWeb), the unified entry point for Banner SaaS.
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Executed the first "day in the life" simulation in late October to test performance with some lessons learned.
- These simulations will be repeated to validate data and rigorously test/optimize key business processes before the go-live date.
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Student Support Enhancements (Current Banner):
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Delivered Global Proxy Access in September, allowing authorized staff (Registrar's, Financial Aid, etc.) to view a student's self-service pages from their perspective.
- Planning for the Spring semester to roll out Standard Proxy Access, enabling students to securely grant access to select self-service pages for a parent or guardian.
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Automation of Grades between Blackboard and Banner |
As of last spring, faculty can sync their grades from Blackboard to Banner. You no longer need to perform this repetitive task manually. For questions or more information, please contact the Instructional Technology Lab at (202) 994-0485, itl@gwu.edu, or walk in on the lower level of Gelman.
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Stay in the Know with GW Status |
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| Did you know there's a fast, reliable way to stay informed about technology service impacts at GW? Whether it's a scheduled update or an unexpected service degradation, GW Status is your first source for official IT communications.
Why subscribe to GW Status?
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- Instant Alerts: Get email or text notifications to be one of the first to know of service impacts.
- Broad Coverage: GW IT collaborates with other departments to share more technology updates.
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Reliable During Outages: When services were down during the recent AWS cloud outage, GW Status kept running, ensuring you stayed informed.
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Submit your Classroom Software Requests Now! |
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Want your classroom software ready to go on day one? The earlier you submit your requests, especially for new or specialized tools, the easier it is for us to get everything installed and tested before classes begin.
To guarantee your software is available on the first day of class, please submit your requests by:
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- Spring semester: November 1st
- Summer sessions: February 1st
- Fall semester: June 1st
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Submit your software requests now to avoid delays and start the semester with confidence!
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| Check out new myGW Widgets |
New myGW widgets are making campus life smoother, smarter, and more connected than ever!
Here’s what’s new:
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| Chat Support Pilot Expands Operating Hours |
As we continue to pilot real-time chat support that connects you directly with a live human agent, we now offer this service with expanded hours. We invite you to chat with us, at it.gwu.edu/support Monday – Friday 10:00 A.M – 5:30 P.M.
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Safeguarding personal information and GW data is a key pillar for GW IT. This is a reminder that as a GW community member, you should be familiar with all university policies.
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Classroom Technology Training |
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Using AI in GW Meetings: Minutes, Notes and Transcripts |
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GW IT Resources & Support |
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