First Quarter Newsletter 2017
First Quarter Newsletter 2017

News You Can Use

We've packed a lot into this year alreadyhosting a new TeleLink training, releasing several new bulletins, sharing excitement with customers on their successes, welcoming new customers, introducing new features, and plotting a course for this fall's fraud management conference. Our continued focus for 2017 is to help you protect and optimize revenue. So our training, support, and documentation efforts will highlight the revenue opportunities, efficiency gains, mitigation strategies, etc. possible through TeleLink and Protector. We've already published information on identifying bursted usage, importing rates for those fighting fraud, and recommended best practices for report writing (see next article), with additional topics already planned.  
We're here for YOU. Call (615) 612-1225 or click to get the help you need.

2017 Kicks off with TeleLink Training

Based on your feedback and attendance at last year's webinars, we launched a new webinar series in 2017. Last month, veteran report writer Christi Vanoye led an "Introduction to TeleLink Reporting" training session. Couldn't attend? Want to share the training with your TeleLink team? Need a refresher on report writing? We got you covered! The recorded training session and companion bulletin are now posted to the Equinox library online. You can also get the bulletin by emailing Support. Watch for details about additional TeleLink training coming soon! 
I want the TeleLink reporting bulletin

We've set the date for the annual Protector User Group Meeting! Mark your calendar and plan to join us at the Music City Center in downtown Nashville this fall:
The Equinox blog is up and running for 2017:

Continuing Education: Free is not enough; participants MUST benefit from...read more

Spotlight on Sales: How sales engineering across projects is a win-win for all involved...read more

Year in Review: 2016 was a year of Equinox milestones...read more

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