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FW: ACLS Temporary Raleigh Office Procedures During COVID-19

For your safety and ACLS employees’ safety during this time of rising COVID-19 cases, the DHSR Adult Care Licensure Section (ACLS) will not be conducting face-to-face meetings at their Raleigh office. They urge you to use mail, e-mail, or fax for your business communication with the office whenever possible. Additionally, in lieu of face-to-face meetings at the office, they are happy to arrange a telephone conference or video conference meeting with you and their employees via Microsoft Teams or other approved venues to meet your needs. Please refer to this memo for additional information and resources. This is a temporary protocol and will be reevaluated in the coming weeks.

ACLS appreciates your patience and cooperation. If you have any questions or concerns, please feel free to contact Ms. Ibtisam Zatari, ACLS Program Manager, at (919) 855-3791 or



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