Share this:
The Beryl Institute | Patient Experience Monthly
ON THE ROAD 

Our latest On the Road took us through Wisconsin to visit Marshfield Clinic Health System (MCHS), a regional destination for world class healthcare. Through a broad network of primary care, a range of specialty services, extensive research programs and a strong focus on education, MCHS consistently demonstrates a commitment to accessible, affordable and compassionate healthcare. The patient experience is exemplified in the culture, partnership and resilient leadership qualities instilled in their organization.    
CASE STUDY 

We Can Talk Children and Young People’s Mental Health identified a need for improved healthcare professional confidence and competency in caring for children with mental health needs. Overwhelmingly positive results were achieved through engaging the hospital staff, gaining young people’s perspectives, conducting competency reviews and implementing interactive training taught by hospital and mental health staff.

MEMBER SPOTLIGHT

In his role, James works with key customers and thought leaders to uncover and capture insights that help Philips innovation teams develop offerings that better solve problems for customers and communicate more effectively with the marketplace. 
GUEST BLOGS
Patient Experience Thoughts from Members of the Institute
Changing the Lens: Bringing Medical Records to the Patient Bedside
Grace Cordovano, PhD, founder of Enlightening Results, shares how the ease of access to medical records is crucial for seamless communication, the coordination of care and patient post-discharge success.
> Read More
Empathy as an Office Culture
Erin K. Brandt, Patient Experience and Care Advocate for Yuma Regional Medical Center, shares how weaving passion and understanding into patient communication will change the patient experience despite the complex medical landscape patients encounter today.     
> Read More
Special thanks to our Supporting Partners. These organizations have contributed to the future of the field by supporting the continued growth of The Beryl Institute as the global community of practice on improving the patient experience.
Forward to a friend or share with colleagues using any of the links at the top of this email. Was this message forwarded to you? Sign up to receive updates from The Beryl Institute here.
connect with us: facebook twitter twitter
The Beryl Institute | 1560 E Southlake Blvd, Ste 231 | Southlake, TX 76092
www.theberylinstitute.org

This email was sent to . To ensure that you continue receiving our emails,
please add us to your address book or safe list.
manage your preferences | opt out using TrueRemove®
Got this as a forward? Sign up to receive our future emails.


powered by emma
Subscribe to our email list.