Photo by Ishmam Ahmed, courtesy of University Communications
Penn Identity and Access Management
October 2023 Update
Upcoming IAM Rollouts
As part of Penn’s Identity & Access Management (IAM) Program, improvements are coming to the PennKey login user experience on November 14, 2023. See below for details.
New PennKey Login UI
The PennKey Login user interface will be refreshed and modernized (see image below). The new Login UI will include the following: 
  • Screen design/flow complementary to Duo Universal Prompt
  • Responsive design
  • Improved accessibility
  • Optimized for desktop and mobile
More details are available on the PennKey Login UI Refresh Project website. 
PennKey Login UI - current and new
Duo Universal Prompt
Duo Universal Prompt is a vendor-supplied Multi-Factor Authentication (MFA) application that will replace Penn’s current custom Two-Step service for PennKey authentication. PennKey will integrate directly with Duo for a seamless user experience. Duo Universal Prompt provides a modern, secure, easy-to-use login interface and a simpler way to add and manage devices. 
What to Expect
Current PennKey Two-Step Verification users do not have to re-download the Duo Mobile app or take any actions prior to rollout, but the following changes will occur upon rollout: 
  • Users will see the new Duo Universal Prompt UI instead of the current Penn custom interface during PennKey WebLogin (see image below).
  • All existing “Trust this browser” sessions will expire. 
    • All users will need to authenticate with Two-Step upon their first login after rollout.
    • Duo Universal Prompt will enforce a 60-day limit on trusted browsers.
  • New login options will be supported – USB security keys and Touch ID (Apple).
  • Some legacy Two-Step functions will be retired.
  • PennO365 Two-Step is changing from Duo Traditional to Duo Universal Prompt – Device trust will work across PennKey SSO and O365 logins.
More details are available on the Duo Universal Prompt Project website.
Two-Step login - current and new Duo Universal Prompt

Questions & Feedback
ISC values your feedback. If you have questions, comments, or suggestions, please contact penn-iam@upenn.edu.
For the latest developments on the IAM program, please visit the website.
We look forward to sharing more progress with you soon!
The Penn IAM Team
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