Welcome to Spring 2024

Dear LMU students,

Happy New Year! We hope you had an enjoyable and restful winter break. As you settle into the spring semester, Information Technology Services (ITS) wants to remind you of the following security preventative measures and technology resources to help you continue to be successful in learning and working.

Security Reminders

Do not accept unauthorized Duo prompts - If you did not request the prompt, tap the Deny icon and change your password immediately and contact the ITS Service Desk. Learn more here.

Watch out for fake job postings! There has been an increase of phishing attempts targeting our students, faculty, and staff. We ask you to think before you click. If it's too good to be true, it probably is.

Stay vigilant against phishing and impersonation emails - ITS continues to send out regular phishing campaigns to test your phishing detection knowledge. Check out the ITS Phish Bowl for additional tips and alerts.

LinkedIn Learning

LinkedIn Learning provides all LMU/LLS faculty, students, and staff with over 20,000 on-demand courses on computer software, professional skills, and creative skills from industry experts. Some of the benefits include:

Earn an LinkedIn Learning certificate when you complete a course
Receive course recommendations tailored to your disciplines and interests
Use project files and quizzes to practice while you learn

Learn more about how to access LinkedIn Learning here.

We Are Here to Help

ITS Service Desk

The ITS Service Desk is your first point of contact for all of your technology-related questions and issues. Even if you aren't sure what to do or how to get help with a particular issue, a member of our team will answer your questions or direct you to the appropriate department.

In-Person: 2nd floor of the Hannon Library, Monday-Friday, 8 am-6 pm
Self-Service Portal: Submit your ticket or check request status. Start here.
Call: 310.338.7777, Option 2
Email: servicedesk@lmu.edu