JUNE 2026

Join us in congratulating Amy Crumbacker as an SIS Trailblazer!

Working on the TSS Project on behalf of DES, Amy is recognized for her incredible support, expertise, and care that she has brought to Scheduling for DES. 

Amy's positive attitude, accessibility, and dedication created a collaborative environment that made a complex project feel manageable. The SIS Project has greatly benefited from her expertise, professionalism, and genuine investment in helping others succeed. 

Thank you for your amazing work, Amy! You can read Amy’s full story on the SIS Trailblazers webpage linked below.

We have a lot of exciting and important updates regarding TSS in this newsletter. Below is a list of updates included in the newsletter so you can more easily find what's most important to you.

The TSS launch is a major university transition, and July will be a high-support period as UC San Diego begins moving key student services into the new system.

After launch, UC San Diego will operate a hypercare period through December 2026 to help students, faculty and staff navigate the transition. During this time, some processes, information and support materials may continue to be updated as the system stabilizes.

Staff and faculty should expect that not everything will be perfect immediately at launch. As student information moves into TSS, some data may need to be reviewed or corrected. Please check information carefully as you begin using TSS, especially if you support student records, advising, enrollment, grading, payments, academic progress or other core student services.

If you notice a data issue, technical problem, access issue or error message in TSS, please report it by emailing tss@ucsd.edu. Emailing this address will automatically generate a ServiceNow ticket and add your inquiry to the support queue. Please include as much detail as possible, such as the student’s name, TSN (if available), what you were trying to do, what looked incorrect, and any relevant screenshot or error message.

To help teams respond efficiently, please do not submit the same issue through multiple channels, as this can slow down response times. Urgent issues affecting student access, course booking, payments, academic progress, and core student services will be prioritized.

For academic questions about a student’s major, minor, courses, degree progress or academic record, students should continue to contact their academic advisors through the Virtual Advising Center.

Staff and faculty whose university responsibilities require access to TSS are encouraged to submit access requests by July 6, 2026 to support timely review and approval ahead of launch. Access requests must be submitted through the Campus Access Request Form (CARF). Requests sent by email cannot be used to grant system access.

Before submitting a request, review the TSS Roles and Access Knowledge Base Article, which explains who should request access, required training, role-selection guidance and the approval process.

Once access has been approved and TSS is available, authorized users will access TSS through Single Sign-On at sis.ucsd.edu.

As UC San Diego prepares for the Summer 2026 launch of TSS, a coordinated post-launch support model (aka hypercare) is being developed to help faculty, staff and students get timely assistance and guidance during the transition.

Existing support channels remain available until end of day July 8th:

New hypercare support channels will be available from July 9th and will include:

Please submit your issue once through the appropriate support channel. Submitting the same issue through multiple channels may slow response times. 

Our newsletter cadence is shifting to keep you informed and supported every step of the way with the TSS launch. Beginning July 10, we will be moving from a monthly to a weekly newsletter — The TSS-entials — a dedicated digest of must-know updates on system status, new resources, and critical information. Action: Please encourage your colleagues, teams, and everyone to subscribe to our newsletter to make you stay in the loop during the TSS transition.

To support faculty with TSS go-live, we created an informational drawer on the TSS Project website dedicated to answering commonly asked questions from faculty. This includes details on Triton Enrollment Authorization (TEA) replacing EASy; how to find students in TSS; changes in course numbers, section codes, & major codes; and more. 

Many student-facing staff, including those in advising and in the Registrar’s office, are working on the system, in addition to fulfilling their daily activities. You can expect there to be delays from many student-facing staff, and we ask for your patience and understanding as they continue the work to complete TSS.

Triton Enrollment Authorization (TEA) will launch with the core functionality needed for students to submit requests and for staff to review and process those requests. Department self-service access to update department- and course-level settings through the TEA Admin app will be introduced in a future release. Existing EASy settings and approver assignments will be carried forward, where possible, based on a snapshot of current EASy configuration values. Current EASy users will receive more detailed guidance directly. For more information, read the update in TEA Admin App Functionality for Initial Launch.

Due to our transition to TSS, departments will not be able to post non-registration related charges to student accounts from July 1 through early August 2026.

The final day to post charges, correct charges or make adjustments to student accounts in ISIS was June 30, 2026. Beginning July 1, any new charges or corrections must be processed in TSS once that functionality becomes available in early August. For more information, read the full Student Account Charges Freeze update.

Training sessions and additional support resources will be shared soon. Questions may be directed to esr-student@ucsd.edu. 

As part of the transition to TSS, payment and refund tools will be temporarily unavailable while data is migrated to the new system.

There are many key dates and action items listed in our article: Direct Deposit Information & Financial Aid Disbursements Paused. Please review carefully and take required actions as needed.

Graduate Education and Postdoctoral Affairs (GEPA) and the Registrar’s Office have communicated a new graduate student term enrollment unit limit, approved by the Academic Senate Graduate Council. The policy will apply to all graduate students beginning with Fall 2026 course booking (enrollment) in TSS.

Under the new policy, graduate students may initially enroll and waitlist in a combined total of up to 20 units. Beginning one week prior to the start of instruction and continuing through the add period, the limit will increase to 30 units. Students who need to exceed 30 units may submit a Triton Enrollment Authorization (TEA) request, which replaces EASy, for approval by their home graduate program.

Graduate-facing faculty and staff were notified of the policy change, and graduate students have now received direct communication. Student-facing information has also been published on the GEPA website. Learn more on the GEPA enrollment page.

Also, TSS student support services will continue to be updated at the Student Tools: Help & Resources site. 

With TSS going live in July, the WebReg planner functionality tool that students currently use will no longer be available. To support course planning for Fall 2026, UC San Diego is introducing the TritonGPT Student Planner, a specialized version of TritonGPT designed to help students search for classes and build potential schedules.

To learn more visit the TritonGPT Student Planner website.

Students and parents have been asking about the upcoming changes to booking windows that come with the implementation of TSS. New booking windows were introduced as part of the roll-out of TSS.

Students, beginning in the Fall Quarter 2026, will experience a change in the booking/enrollment windows. We have developed a FAQs in the Student Impact Info Drawer on the TSS website that provides information and context about the change. We encourage you to take a look!

We recently hosted two additional demonstrations highlighting key features of TSS — the second Instructional Scheduling Assistant demonstration and a Find-a-Student demonstration.

TSS demonstration recordings and slide decks are available on our website. While the team is currently focused on the upcoming TSS launch, we continue to welcome questions and suggestions through our Google Form.

As we prepare for TSS, please review and update any materials that reference student systems, processes, or terminology that may be changing.

Refer to the Staff/Faculty Impacted Apps and Student Impacted Apps resources for guidance on application changes and impacts related to TSS. Please feel free to share these resources with colleagues as well.

Training resources to support faculty, staff, and students continue to expand on the Faculty & Staff Training page and the Student Training page. On the TSS Training page, the TSS Glossary, which provides definitions for common TSS terms and concepts, is now linked and searchable as a Knowledge Base Article (KBA). Also featured is a new Roles & Access KBA that helps users determine which TSS role they should request based on their responsibilities. Additional materials will be released in phases leading up to launch.

Explore our Resources to Get Involved

The Student Information System (SIS) Project is part of
the UC San Diego Enterprise Systems Renewal (ESR) Program.

Learn more about ESR and SIS: esr.ucsd.edu/student
Contact the SIS Project core team: esr-student@ucsd.edu