Subscribe to our email list
Share this:

The downside of humble frugality for school districts

Business leaders who wrestle with their budgets should walk a mile in the shoes of a school district leader just once.

The complex web of funding sources, each with specific restrictions as to how specific resources can and cannot be used. The uncertainty of those sources from year to year – not due to a market-based reaction to a poor product, as a business would face, but rather the whims of legislators sensing a tax-cutting mandate, or the general anti-tax mood of their constituency. And, of course, the evolving demographics of the modern American classroom that have changed the profession of teaching forever, as students come to school in various stages of readiness to learn.

Those who call education their profession would likely enjoy seeing one of these “just run it like a business” types try to pull that rabbit out of a hat and see just how difficult it is. One can assume that that would be the last time such a simplistic “solution” would be offered.

While the battle for more funding has no finish line, school districts somehow find ways to open the doors, turn on the lights and educate the children who present themselves each day. The financial situation is far from ideal, but smart people have found ways to make the most of the funding they have available, while they continue to make the case for why they need more.

In the strategic work that we do with school districts, we see their commitment to fiscal responsibility every day. And we also see their pride in that commitment, and in keeping promises to taxpayers to make the most of the funds to which they are entrusted.

Unfortunately, oftentimes, a school district’s dedication to frugality only surfaces in the public eye, when it comes time to ask for more funding, such as through a ballot box measure. When humbleness about the district’s frugality has been the norm, it becomes more difficult than ever to all of a sudden get the message across that, “We’ve done our best for many years. Now, we need your help.”

In our research, it is quite clear that school districts get no credit when they speak up and say, for example, “How would it impact your vote on a bond issue, if you knew that we haven’t raised taxes in 16 years?” The general reaction? “Meh.” In short, “You took good care of the money you got from me. That is what you are supposed to do, isn’t it?”

So, all that good stewardship buys a school district little to nothing in the area of goodwill, if the district doesn’t make a point of finding strategic ways to work the frugality message – and the impact of funding challenges on education – into its everyday communication. How to do so?  

  • Do what you do best: Educate. There will always be a segment of patrons who, for example, will not know what bond issues can pay for versus operating levy funds, and so on. But that doesn’t mean you stop trying to shrink the size of that segment. A few well-placed, “As a reminder, bond funds cannot be used for teacher salaries”-type phrases will keep the “here’s how school finances work” drumbeat going.
  • Show how you are making do with less than you need. There’s nothing wrong with focusing in on great programs and saying, for example, “Due to funding shortages, only 30 students have been able to take advantage of X or Y or Z this year.” Always focus on how shortfalls impact students, not the district.
  • Have an “abstract” and “detailed” budget. Make the high points – the “abstract,” if you will – available in a variety of forms, 365 days a year. Give patrons an easy way to look at the budget headlines, while also providing greater detail on your website for those who want to do a deep dive.  

We have long since passed the time when a school district could simply “rally the troops” to get something passed at the ballot box. Needs, and the budgets that fund them, have to be at least a parenthetical comment in every school district communication.

Ballot box wins show patron support

Late January ballot results for four Patron Insight districts show how tying research findings to messaging can make an impact on Election Day.

The school districts in Lawrence, Shawnee Mission, Olathe and Blue Valley (all in Kansas) all passed their Local Option Budget measures – which protected a recent increase in local funding authorized by the state legislature – averaging 80% “yes” votes. Research conducted before the election showed the importance of stressing that a “yes” vote would maintain – not increase – taxes, and how these funds impact the classroom.

Shawnee Mission also passed a $223 million bond issue (with more than 80% voting “yes”) for much-needed upgrades and renovations throughout this suburban Kansas City district. Again, pre-election planning research helped pinpoint projects that would – and would not – generate strong support among patrons.

Thanks to the patrons for showing their support of public education, and congratulations to these school districts!

Digging below the surface: The benefits of Communications Audits

Anyone who has ever played the childhood game of “Telephone” – where a message gets whispered around a circle of friends and ends much differently than it started – can relate to the frustration that school district leaders have when information they disseminate gets mangled at the point of reception by the target audience.

Finding out what is “lost in the translation” and how to adjust your outbound communications to increase the chances that they will be heard and understood is the value of a regular Communications Audit.

Our Communications Audit process pinpoints the gaps between what a school district thinks it is saying, and what is actually being said (through a review of all outbound communications), and what is being heard by key stakeholders (identified through targeted research). The findings help school districts make certain their strategies and messaging produce the most effective results across all audience segments.

For more information about Communication Audits, please contact Rick Nobles, rick@patroninsight.com or 913-484-0920.

Best Practices Consortium

Peers sharing ideas to 
enhance learning for all.
How cool is that?
Learn more.

School Communication that Works: On the subject of effective communication with patrons

"It's important to recognize that it's not the volume of information you disseminate that matters, but whether or not it's important to those you are targeting.
(Page 47)

Order your copy of the book here, and support the National School Public Relations Association in the process.


Ken DeSieghardt
Ken DeSieghardt
816-225-0668

Rick Nobles
Rick Nobles
913-484-0920

Craig Larson
Dr. Craig Larson
314-267-6992

Dennis Fisher
Dr. Dennis Fisher
816-392-7387

Marsha Chappelow
Dr. Marsha Chappelow
314-910-7401

Dr. Chris Belcher
Dr. Chris Belcher
573-239-7356

Steve Mulvenon
Dr. Steve Mulvenon
775-690-1145

Susan Nenonen
Susan Nenonen
913-481-7080


Patron Insight, Inc. 
19733 Birch Street
Stilwell, KS 66085
Office: 913-814-7626 
Fax: 913-814-3864 
info@patroninsight.com


Patron Insight, Inc.
19733 Birch Street • Stilwell, KS 66085
Kiwi Powered Email
This email was sent to
Manage your preferences | Unsubscribe
View e-mail online.