News and resources for airport employees.
News and resources for airport employees.
Headshot of Doug Shafer
Doug Shafer Strikes a Chord for Travelers 
A fellow PDX employee observed volunteer musician Doug Shafer (he/him) provide a wonderful performance and exceptional compassion for a passenger. 
“I stopped to watch Doug perform ‘Blue Eyes Crying in the Rain,' and saw a passenger also pause to listen to the song. As he finished, Doug noticed the traveler starting to cry. He asked her if she was okay. She said, ‘No, my father passed away recently, and that was his favorite song.’
Doug respectfully gave his condolences and asked if she needed a hug, to which she replied, 'Yes.' What a wonderful ambassador for the Port of Portland, showing kindness and his gift of music for all to hear. Thank you, Doug!"
Missed the last virtual awards ceremony? View the event recording or read about past winners on the PDX People website. You can also nominate an employee who embodies the PDX People values and serves as a shining example of great customer service for next quarter – submit a nomination now. 
Nominate a PDX Employee
New roof at PDX being installed over a Y column.
What's New with PDX Next: Y Column Milestone, Bag Carousel Closures and PDX Next Forum 
We hit a big milestone last week when the final Y column was set in place. There’s one more roof module and three more drawers left to install; this work will likely finish in early January. 
Bag Carousel Closures: Baggage carousel 5 will close Monday, Dec. 5, and Tuesday, Dec. 6, from 9 p.m. to 6 a.m. Once bag carousel 5 re-opens, bag carousel 4 will close on Tuesday, Dec. 6, through Friday, Dec. 9 from 9 p.m. to 6 a.m. Bag carousel 10 will close Tuesday, Dec. 6, through Thursday, Dec. 8, from 6 a.m. to 4 p.m.
PDX Next Forum: Did you miss the November PDX Next forum? You can watch the recording here and catch up on the latest updates, milestones and what’s coming next. 
Looking for more PDX Next information? We're keeping you in the know on what's new on the PDX People website. Have questions or suggestions about construction? Email hello@pdxnext.com or call the construction hotline at 503.460.4339. 
Taqueria La Merced food truck at PDX.
Roadway Food Trucks Roll Up So You Can Chow Down 
As you likely know, several food trucks regularly visit PDX: Taqueria La Merced, Pidgin Hole and Alchemy Sandwich Co. All trucks have order ahead options, and you can keep track of who's where and when on the PDX People calendar.  
Pidgin Hole features an island-inspired Asian fusion menu and operates at PDX on Mondays – Dec. 12, 19 and 26, from 10 a.m. to 2 p.m. Alchemy Sandwich Co. offers a variety of hot sandwiches and operates at PDX on Fridays – Dec. 9, 16, 23 and 30, from 10 a.m. to 2 p.m. Taqueria La Merced serves up fresh Mexican food and operates at PDX on Mondays and Fridays from 4 p.m. to midnight and Tuesdays, Wednesdays and Thursdays from 8 a.m. to 2 p.m. 
Mosaic tile mural of peach-colored roses.
Worth a Detour: Pratt & Larson’s Tile Mosaics at PDX
It's probably been a while since anyone has told you to go the bathroom. But if you're walking through Concourse B or passing Gate D5, we suggest taking a detour to look at the bathroom. On the inner wall of the entrance, you'll find two of PDX's newest treasures: tile mosaic murals designed by Sara Schmidt and fabricated by Pratt + Larson, Portland-based tile makers. (The Concourse B mural is a pattern of ferns, while the Concourse D mosaic is a field of roses.) Each mosaic showcases the excellence of local artisanship, not to mention an impressive amount of work. How much work? Pratt + Larson owners Belle Iskowitz and Anthony Asch, longtime employees who bought the Inner Southeast factory from founders Michael Pratt and Reta Larson in 2017, shared a few figures that are just as astounding as the art.
PDX in Pictures
Last week, the Snowball Express took off from PDX. The Gary Sinise Foundation hosts a trip to Disney World for the surviving spouses and children of fallen heroes. Thank you to everyone who stepped up to help make the Snowball Express a magical experience – including American Airlines, USO Northwest and the Port of Portland.
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