Hello friends,
I wanted to reach out to provide some direction for our clients who used to see Taylor.
First, we want to thank you all again for your kindness, understanding and for the outpour of support. It is comforting to hear how much Taylor was loved by all of you - not just as the incredibly talented stylist she was, but as the beautiful, kind, and happy person she was. Her smile lit up this salon, and we are missing her dearly every single day.
I need to be up front and honest, in that this unprecedented situation is not something we had ever prepared for. There was no plan of action set in place for the unimaginable, no handbook for the unthinkable. We’ve been making it up as we go, trying to navigate between grief, and knowing that life still goes on around us. So thank you truly, to all who have offered us grace and patience when it came to rescheduling your reservations, and allowing me and my salon family the much needed time to process and mourn. It means more to us than we'll ever be able to put into words.
If you were a client of Taylor’s, and had reservations booked, please know that any future reservations booked with Taylor have been cancelled. In an effort to assist you in finding a new stylist, we encourage you to consider one of the following recommendations:
1. You can reach out to us at your convenience via phone, e-mail, or online booking to set up a visit with another stylist here at Brooks & Harlow Salon. It would be our absolute pleasure to continue serving you.
2. You can schedule a visit with Taylor’s former assistant Samantha Roselli, who is a stylist a Blush Beauty Bar in Pittsford. Samantha was trained by Taylor at a previous salon, where they worked very closely with one another. We know that Taylor would be proud to help her build and grow.
3. If you would like to stay in the Victor area and are unable to find a reservation time here at Brooks & Harlow within your desired time frame, our friends at the following two local salons have been gracious enough to help us accommodate overflow and Taylor’s clients: Salon Sano at 274 W Main St, and The T Salon at 10 E Main St Suite 102.
Please don’t hesitate to reach out to us with any questions or concerns. Thank you all again for your support & kindness.
Emily