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Thomas Collier Answers the Call with PDX People Values
Thomas Collier (he/him) with TSA was nominated by Katy, a PDX traveler:
"I needed to call TSA to ask a question about something I was hoping to bring in my luggage for my son as a surprise. Thomas was kind, patient and had all the right information to help me figure out what I needed to do next. I was so appreciative.
I was a US Fish and Wildlife inspector for seven years, so I have an understanding of the burden TSA faces every day. The fact that Thomas was able to explain this to me so well and provide really good ideas in an efficient and courteous manner was very impressive."
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What's New with PDX Next: Concourse D, B and E Updates, Pet Relief Area and Smoking Area Relocations
Concourse D: On Wednesday, Dec. 18, work in the men’s restroom near Gate D2 will close half the restroom for the day.
Concourse B: As a reminder, we’re bringing the next 40% of PDX to life – complete with more local shops, restaurants, art and room to relax in early 2026. But to get there, we need some construction magic to happen. For evening travelers arriving at Concourse B gates, there's a temporary detour in place now through Monday, Dec. 23, every night from 6 p.m. to 3 a.m. Read more about these changes.
Concourse E: Now through Monday, Dec. 23, work is happening on Concourse E near the bypass in preparation for an egress path for passengers exiting the concourse during bypass closures and roof module installation. Impacts will include shutting down the moving walkway until completion of roof installation activities in spring 2025.
Pet Relief Area: The pet relief area – complete with a dog bone shaped sidewalk! – is now located near Island 1.
Smoking Area: The smoking area on the lower roadway (south end, near the TriMet platform) has been relocated further to the east.
Looking for more PDX Next information? We're keeping you in the know on what's new on the PDX People website. Have questions or suggestions about construction? Email hello@pdxnext.com or call the construction hotline at 503.460.4339.
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Be Knowledgeable: Stay Informed with PDX Operations Text Alerts
You're already signed up for the PDX People newsletter so you're staying knowledgeable! But for important, timely announcements about new or changing PDX security policies, procedures, or requirements, or reminders of existing policies, we we're making it easy! You can sign up to receive these important messages via SMS text [note: message and data rates may apply]. And, if you're taking your badge renewal training, you now have the option to sign up for these messages and the PDX People newsletter right from the training screen – just one more way to stay informed about what's happening at the airport.
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Wanna Be Famous? Help with Our PDX Casting Call
Interested in participating in a photo and video shoot in support of PDX? While we don't have a date set yet, we’re gathering names now and will need up to an hour of your time, as well as your supervisor’s support. When the shoot is complete, we’ll make sure you’re comfortable with the images and let you approve the final selections. We’ll also give you a gift card to say thanks. As a reminder, to reflect the diversity of the communities our airport serves, we welcome participants of all ages, genders, ethnicities, body types and abilities. Our number one qualification? Please be comfortable in front of a camera. If you’re interested, email Jennifer Fowler.
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Portland Tribune: Focus on Businesses and Artists in the New Main Terminal
The Portland Tribune wrapped up their four-part series on PDX with a focus on the airport’s hyper-local businesses and merchants and local artists and craftspeople. As reporter Dana Hayes wrote, "From eateries such as Blue Star Donuts and Sizzle Pie, to shops such as Pendleton and Powell’s, the message is clear: This isn’t Poughkeepsie, Pittsburgh or Pocatello…welcome to Portland." Dana spoke with PDX Business and Properties Director Chris Czarnecki, who talked about the challenges and opportunities of opening a retail space in an airport, as well as the importance of street pricing. As Chris reflected, "If [the airport] doesn’t look and feel like Portland, what’s the point?” The Tribune also spoke with PDX Art Program Manager Wendy Given, who talked about making the new main terminal a space to enjoy the creativity of others. "It’s meant to be calming and joyful," Given said, "and uplift the region’s creative forces and amazing artists."
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AARP Teams Up with PDX for Travel Tips
Starting in early 2026, the detours to Concourses B and E will be gone for good. We know that’s not much comfort for those traveling through PDX soon, as getting around can require quite a trek. That’s why we asked Richard, an AARP Oregon volunteer and seasoned traveler, to share a few simple but effective tips to make trips a little easier and more enjoyable. Among his suggestions that you can pass along to travelers: Arrive early to navigate the new layout, request wheelchair assistance if you need help, pack supportive shoes and a walking cane if needed, and take breaks in the seating areas throughout the terminal.
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PDX in Pictures
Sparks fly during demolition on the south node roof. Thanks to Dave Stanton with the Port of Portland for this dramatic photo.
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