News and resources for airport employees.
News and resources for airport employees.
Jim Kost
Jim Kost Runs on Premium Customer Service
Jim Kost with Dollar Rent a Car was nominated by a PDX traveler.
"When we arrived at PDX, we didn’t realize how long the walk would take to pick up our rental car. We are senior citizens and needed to arrange a wheelchair for my wife – this took some extra time.
We had booked the lowest-rate car special, but Jim kindly upgraded us at no extra cost. After completing the paperwork, he personally assisted my wife and me with the wheelchair to get upstairs to our car. That’s when I realized I had left my paperwork at the counter downstairs. Jim went all the way back to retrieve it and returned it to me. His help was outstanding. Jim was wonderful – thank you for having such a great employee!"
Want to learn more about PDX People recognition? Check out the recognition programs and read about past winners on the PDX People website. You can also nominate an employee who embodies the PDX People values and serves as a shining example of great customer service for next quarter – submit a nomination now.
Nominate a PDX Employee
A look inside the new The Skanner space at PDX.
What's New with PDX Next: Concessions Update 
Concessions Update: After 50 years in business, The Skanner – Portland’s renowned Black-owned newspaper – recently stopped publication...but its community spirit lives on at PDX. You'll find The Skanner News post-security in the South Concession Hall, the perfect balance of local flavor and travel essentials. Plus, look for an archived history coming soon to their digital display!
Looking for more PDX Next information? We're keeping you in the know on what's new on the PDX People website. Have questions or suggestions about construction? Email hello@pdxnext.com or call the construction hotline at 503.460.4339. 
Star Wars Pinball close up
New Pinball Game Lands in PDX Community Room
Have you checked out the PDX Community Room yet? It’s a break space for everyone who works at the airport – and now’s the perfect time to visit! A brand-new Star Wars pinball machine arrived last week, so stop by and enjoy a free game. 
As a reminder, the PDX Community Room is accessible to all airport employees and features vending machines, DIRECTV, comfortable seating, Wi-Fi access, a microwave, computer station, and board games. 
You can find the room on lower Concourse D, under Gate D4. There are two routes to access the PDX Community Room – from the D5 freight elevator or from the central waste area (red badge required for this route). There is also signage on lower D to point the way. Learn more about the space and its conduct guidelines.
Bag of items for donation.
Women's History Month Donation Drive Now Open
In honor of Women’s History Month, you’re invited to join the Port of Portland's Women+ Development Network to gather essential items for Rose Haven, a day shelter and community center in downtown Portland.
Your donations will benefit women, children, and non-binary community members that are experiencing trauma, abuse, homelessness, and other disruptive live changes. Check out the PDX People calendar for the full list of needed items.
Drop-off locations:
  • Badging Office (4th floor, Rental Car Center)
  • Anchor Conference Room (1st floor, Port of Portland HQ) 
Group of mall walkers in bright 90's outfits jumping up and cheering.
Mall Walkers Wave Goodbye to North Bypass
Last Thursday, we gave the North Bypass detour a uniquely PDX send-off, inviting Portland’s own Food Court 5000 to trade their usual Lloyd Center mall walk for a concourse cardio cameo. No more pre-flight power-walk workouts, just shorter, smoother routes to Concourse E and baggage claim.
Watch the video for some familiar PDX faces, then get ready for a whole lot of ~rad~ as the rest of the new main terminal rolls out soon!
And in case that's not gnarly enough – don't forget about the Evergreen's 50% off offer celebrating the shorter walks, available now through Wednesday, March 11.
TSA employee assisting a family.
Donation Collection for Federal Employees at PDX Underway  
To help keep daily airport operations running smoothly, some federal workers employed by the U.S. Department of Homeland Security, including hundreds of TSA officers at PDX, are designated as essential and continue to work without pay during the partial government shutdown.
To show our deep appreciation for those impacted at the airport, we placed donation bins near the PDX stadium stairs. Items including non-perishable food, household essentials, and gift cards for $25 or less can be dropped off at any time throughout the duration of the shutdown – see the calendar listing for everything that can and cannot be accepted. When enough donations have been collected, we’ll open the pantry for distribution.
Images of PDX fire teams working on fire training.
PDX in Pictures
Did you see a blazing ball of fire in the air over PDX last week? No worries – our Portland Airport Fire and Rescue crew had it all under control.
If you weren’t aware, the Federal Aviation Administration mandates liquid fuel fire training once a year. When the time comes, our Fire folks get geared up, snapped in, and ready to demonstrate what makes them one of the best Aircraft Rescue and Fire Fighting (ARFF) stations around.
Consider those columns of flame and big plumes of smoke proof that PDX really is prepared to keep things running safely.
Want to see the action in real time? Check out @flypdxfire on Instagram and watch the recordings from Night 1 and Night 2.
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