Where to Get Tech Help for Your Course
The whole campus moved to online courses –take a deep breath, because you can do this! If you need any help with your courses through the rest of the semester, contact one of the help desks below.
For questions about Canvas, including assignments, settings, and error messages, contact the Canvas help desk (available 24 hours a day, 7 days a week):
- Phone: 1-844-527-0328
- Chat: Access chat help by clicking the Help icon in the far-left menu inside Canvas.
For questions about My Media videos and Kaltura Capture in Canvas, as well as UOnline Exam Services, contact the Teaching & Learning Technologies help desk (available Monday–Friday from 8:00AM–5:00PM [Mountain Time]):
- Phone: 801-581-6112 (ext. 3)
- Email: classhelp@utah.edu
For questions about access to the CSBS Virtual Computing Lab, contact CSBS Computing (available Monday–Friday from 8:00AM–5:00PM [Mountain Time]):
- Phone: 801-585-8985
- Email: helpdesk@csbs.utah.edu