Holly Swartz is a CRM Specialist for the Division of Graduate Studies, supporting the systems and tools that keep division workflows moving - especially in Slate. Whether it's improving portals and forms or helping streamline behind-the-scenes processes, Holly focuses on making experiences smoother and more reliable for students and staff alike.
With a bachelor's degree in Information Technology and a master's in Organizational Management (Information Technology), Holly brings a mix of technical expertise and people-centered process design to her work. After a little over 2.5 years with the division, she continues to focus on building and improving system processes that strengthen service, efficiency, and the overall graduate student experience.