Telehealth Video and Flyer from NC Medicaid and NC DHHS

The NC Department of Health and Human Services and NC Medicaid want to share with you the benefits of receiving care using telehealth services. For many people, telehealth is a new option and our Medicaid providers have shared that some patients are hesitant to use technology to “see” their doctor. With telehealth being an important way to receive services while avoiding the risk of exposure to COVID-19 incurred when leaving the residence, DHHS and NC Medicaid have developed a video and a flyer to help alleviate some of these concerns and encourage beneficiaries to talk with their doctors about using telehealth to get the care they need to stay healthy.

The video and flyer are both available on the Beneficiary COVID-19 Guidance and Resource page of the NC Medicaid Web site. These resources include the different types of services available through telehealth; how telehealth can help individuals stay healthy—especially during the COVID-19 public health emergency; technology available for telehealth; and how to ask a doctor about using telehealth in place of an office visit.

With over 1.2 million Medicaid beneficiaries in the state, telehealth is a significant tool to help reduce the spread of COVID-19. Please help by sharing these tools with any of your residents, their families, and your colleagues who may benefit from this information.


North Carolina Assisted Living Association

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