IT News for All of Notre Dame |
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- Access to AI Tools at ND
- Fall Hours for Service Desk Assistance
- Okta Verify & FastPass Reminder
- Watch Out for Phishes & Job Scam Emails
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Valuable Teaching & IT Resources |
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It’s almost time to kick-off a new academic year. You can find valuable teaching and learning resources and information to help instructors prepare for the fall semester in this OIT news article.
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Access to Approved AI Tools |
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Notre Dame faculty and staff have access data protected generative AI tools from Google. These include the Gemini App and NotebookLM.
ChatGPT is newly available this semester. Those interested in using this AI tool may purchase a ChatGPT license using a departmental FOAPAL.
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When Someone Leaves the University, Their Account Is Deleted After 365 Days
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đź’ˇRemember: According to the Account Lifecycle Policy, when someone separates from the University their Google and Box accounts are deleted 365 days after they leave.
If you have collaborated with anyone who left the University, and some of your content is still stored in their individual Google or Box account instead of a shared drive, you will lose access to that content when their account is deleted.
You can uses the links below to identify any content you may have stored in an account owned by someone who left the University and move it into a Google Shared Drive.
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Do Not Upgrade to macOS Tahoe |
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If you see a pop-up on your Apple computer that suggests you update to the new macOS 2026 Tahoe, do not upgrade at this time.
OIT staff members are currently testing this new operating system to ensure it will provide access to the Notre Dame systems you need for your work.
Once the testing is complete, you will be prompted to upgrade your operating system on your University-owned, managed computers. The OIT will send a message letting you know it is approved to download to any unmanaged and personal computers.
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Service Desk Information & Hours |
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As classes begin, regular business hours for the Service Desk for the fall semester are as follows (all times listed are Eastern Time):
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Monday-Friday: 8 a.m. - 5 p.m. (closed Wednesdays 12-noon - 1:30 p.m. for staff meetings; walk-ins only)
- Saturday & Sunday: Closed
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NOTE: The Service Desk will have extended hours on Sunday, Aug. 24 from 1 to 5 p.m. It will also be open on Labor Day, Monday, Sept. 1, from 8 a.m. to 5 p.m.
The Service Desk staff can resolve most support questions or issues without face-to-face contact. If you need in-person assistance, please make an appointment by signing in using the iPad located directly inside the door of the Service Desk office (115 DeBartolo Hall and the Hesburgh Library), OR use your own device and go to: go.nd.edu/HDappt. You will receive an email when you are next in line.
You can also contact them during business hours at 574-631-8111 or servicedesk@nd.edu.
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Secure Account Access with Okta Verify & FastPass |
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To maintain access to your ND account, install Okta Verify on at least 2 devices in case your primary device becomes unavailable.
To securely sign in to your Notre Dame account easily using biometrics, install Okta FastPass on your computer using Okta Verify.
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Zoom Meeting Support with AI Companion |
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Zoom's AI Companion is like having a virtual assistant during your video calls. It uses artificial intelligence to provide various features and assistance to make your meetings smoother and more productive.
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Put yourself in the shoes of a student, an email hits your inbox offering a job with great flexibility, high pay and few hours from what looks like an official ND department or professor. Sure it may be unsolicited, but who would pass up this too-good-to-be-true opportunity?
That’s exactly how scammers are hoping they will react! Job scams are a leading phishing attack on campus that target students, and one we can easily help them spot.Â
Scam School shows these tactics through the mind of a scammer so that we can all beat them at their own game. If you ever learn of a job scam posing as yourself or a colleague, be sure to report the suspicious email right away.
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Phishing attempts can take on many shapes—like job offers, payment requests, document shares, and requests for authentication. But they share common tells that can help you spot the scam, such as:
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Spelling and grammatical errors
- A sense of urgency or threat of immediate repercussions
- A request for personal information like passwords or payment details
- Unusual links, attachments or QR codes
- Inconsistencies in the FROM email address and body of message
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If any message contains one of these tells, you may be dealing with a phish and should continue to be very cautious. If you spot a phish in your inbox, be sure to report the suspicious email right away. This will help keep others from interacting with the same message!
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Enroll in 1Password for Free |
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1Password is a password manager service available to Notre Dame faculty, staff and students at no cost. It provides a simple, secure way to create and manage your account passwords—all in one place. The best part about 1Password is that it remembers all your passwords so you don’t have to.
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Need additional tech help? |
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370 Information Technology Center | Notre Dame, IN 46556 US
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