Dear Member,
May you be safe in this intense time of the global pandemic.

This month, we’ll conduct a member survey to hear what your thoughts, concerns and requests are of us for the period of lockdown and beyond, when we finally move into a post-pandemic phase. The results will guide us in our advocacy efforts on your behalf.

We have set up a coronavirus and ATMs portal to keep you updated on industry impacts of the pandemic.

This week, we sent out a public message praising the unsung champions of our industry who maintain cash access, and other essential services, on ATMs while social distance policies are implemented across the world. I can’t thank you enough for these frontline efforts to keep as many ATMs as possible operating 24 x 7 throughout the crisis.

Looking ahead, we need to plan for how the industry can position itself for emerging as strongly as possible from the pandemic, as normality is gradually restored. The time during lockdown can be used as productively as possible for thinking out of the box about our industry and its future.

2020 saw the end of support for W7 and the beginning of a few years of migration to W10, with or without hypervisor, leading up to 2023 when the post WinCE world for retail ATMs, which run on WinCE, will kick in. Why not use this period of OS migration to migrate to a future-proofed new ecosystem, as described in our Next Gen ATM project, so that the ATM becomes integrated with the mobile world and positions itself for the vastly interconnected Internet of Things? The point is that there are opportunities for delivering some excellent changes to our industry during this time of crisis and of large-scale migration. Yes, there is uncertainty, yes, there are risks, and, yes, there are many challenges. But the vision of a robust and relevant future for ATMs can energise and inspire us enough to see beyond the present troubles we’re all facing. And ATMIA, which has served the industry for over two decades, will be there with you on this journey into the future.

Warmest regards,

Mike Lee
P: +27-21-9750752; C: +27 (0)729561351
Twitter: @ATMIAEurope

Next Gen ATMs

The Consortium for Next Gen ATMs, a project managed by ATMIA, is made up of companies worldwide across all sectors of the ATM industry. The Consortium is purposed to ensure global vendor interoperability and ubiquity of Next Gen ATMs, while encouraging the widest possible industry participation and adoption. 
2020 promises to be a banner year for ATMIA as the Next Gen ATM project culminates in what is expected to be the world’s first certified Next Gen ATM – see the Next Gen portal for more information.

*NEW* Next Gen ATMs Newsletter

Check out the most recent issue of ATMIA's Next Gen ATMs newsletter. The newsletter provides you with the most recent news and industry updates. And don't forget to subscribe to the newsletter! 

Read more here.


This section covers only the most up to date news on Europe’s Advocacy. For further background, see the Europe page of the ATMIA website here and previous issues of this Newsletter on the website here.

Recognising the need to represent the general interests of the ATM industry in Europe, ATMIA Europe has created a European Advocacy Fund. This Fund is called upon to support advocacy and legal work carried out by the ATMIA in the interests of members. This work can be serving the needs of members in one national market or across Europe.

Contribue Today!

Cash is Strong in a Crisis – the Role of ATMs in the Coronavirus Pandemic

Currently, the coronavirus pandemic is nowhere near peaking and many economies, markets and societies around the world are starting to buckle under the strain of this spreading health crisis and the drastic measures taken to stop it in its tracks. 

Meanwhile, the people surrounding the cash industry continue to work hard to ensure that citizens have access to funds during this critical time.  ATMs and cash have always served an important function during other crises and emergencies in the world. 

Read full article.

Budget 2020 to protect future of cash and keep ATMs open across the country

The Government is set to announce new measures to help protect cash machines - and our access to cash - in today's Budget.

New laws will aim to ensure that people who rely on cash, including vulnerable groups and local communities across the UK, can access it as and when they need it.

The Treasury is expected to start talks with the industry and regulators - the Bank of England, Financial Conduct Authority and Payment Systems Regulator - around legislation immediately after the Budget.


News From ATMIA Members Worldwide 

BNP Paribas Fortis joins co.mobility coalition
Co.Station, the inspiring and innovating workplace, is launching co.mobility, Belgium's first mobility ecosystem. co.mobility will bring together key players (companies, universities, governments, public entities, ...) in a single ecosystem to promote innovation and solve current mobility challenges efficiently and sustainably. co.mobility is supported by six founding partners: AG, BNP Paribas Fortis, Brussels Airport Company, SNCB, STIB and Touring. The ecosystem will help to develop practical mobility solutions as soon as October 2020, notably smart applications and Mobility as a Service (MaaS), as well as new services and infrastructure.

Read full article. 
ING splits operations; contacts suppliers over Coronavirus contingency measures
ING is taking all necessary steps to ensure the wellbeing of employees and the continued support of our customers. In this regard, we are paying special attention to functions such as Tech Infra, Payments, Financial Markets and Treasury, and to our colleagues working in ING bank branches and other customer access points. Those customer-facing colleagues are the ones who keep ING accessible under difficult conditions, especially when it comes to providing daily banking assistance to customers who are not fully digitally literate yet.

Read full article. 
CaixaBank introduces information system for branch appointments for the over-65s

CaixaBank, chaired by Jordi Gual and with Gonzalo Gortázar as its CEO, has decided to bring forward state pension payments to this Friday, 20 March, and implement a special information system for appointments for the over-65s who want to draw on their pensions, as well as to make any payments over the coming days.

Read full article.

Submit an Article for Publication in this Newsletter

Supply up to 250 words, your company logo and/or photograph (as separate .jpg or .png files), and your company website address. Please email material to Erika Navarrete.


Coronavirus and ATMs: Updates and Messages

ATMIA has created a webpage for fact-based messages about how the coronavirus pandemic affects us and our industry. ATMIA is here for you and for all ATMs throughout the world. You are constantly in our thoughts. Please stay safe.

Featured White Paper

One of the most popular areas of the ATMIA site, the White Paper Library contains case studies, infographics, reports and, of course, white papers submitted by ATMIA members from around the globe. We invite you to visit our library and take advantage of the information available on a wide array of topics ranging from ATM technology to security and software trends. 
Safeguarding Communities from the Rise in ATM Gas Attacks
This white paper, created by ATM Safe part of the Burton Safes Group, examines the current trends in ATM physical attacks, both in the UK and across Europe. It explores the real impact of gas attacks on local communities, and looks at the best practice prevention methods available to ATM operators looking to protect against this attack vector.

View Safe and Vault Company Ltd's
 white paper here.

ATMIA Member Coronavirus Survey

We want to know your concerns, recommendations and pain points arising from the current pandemic.

Market Intelligence Library

The MIL contains some strong overviews of the payment and regulation landscapes in a number of different countries. It includes recently issued articles and document on ATMs and payments, plus key items from the press.
The following links will take you to listings of current interest:

      The Cash Repository

      A wide range of current data and information about the global role of cash in society, from a variety of sources.
      Recent Articles & Resources:

      Find more resources including reports, articles, white papers, position papers, infographics, videos, links and presentations at

      ATMIA News

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