Dear Member,
All ATMIA staff and I truly appreciate your support of our European chapter, which was established twenty years ago and is only just getting started with its work serving the best interests of our members and the ATM and cash sectors.

We all have one thing in common, in addition to belonging to the same industry: we’re emerging from a world tragedy as our economies gradually re-open. I’m hearing reports that from about mid-March a bounce back in transactions began as the pandemic reached some sort of global peak. I’ve been following Graham Mott’s regular LinkedIn posts on ATM transaction volumes and values during the crisis in the UK and they are both trending upwards, reaching £1.2 bn last week. Some members in the US have seen a 20% increase in transactions since the beginning of April. In April, currency in circulation in Australia, a society in love with “tap and go”, reached an all-time high of $85.7 bn AUD. That’s a ton of cash, a real stash of beautiful money! These indicators from three regions of the world seem to be the stirrings of a cash bounce back. Throughout history, cash has been incredibly resilient, surviving wars, plagues and economic depressions. Who can forget the global scale of the cash rebound from 2010 onwards after the financial crisis of 2008-9 and subsequent recession? Why is cash so resilient? Why will ATMs continue to be important customer touchpoints long after this crisis is over?

Cash is a popular medium of exchange as well as a store of value. And you can’t hack cash – EasyJet reported this week on a recent mega-hack into their systems which affected 9 million customers, compromising, in the process, the credit card details of over 2,200 customers. That’s a ton of stolen data! Compromised data like this can be instantly distributed around the world to an unlimited number of cyber crooks, fraudsters and general bad guys! Cash, by contrast, is guaranteed public money from the central banks which everyone can trust as redeemable. I repeat, cash in hand can’t be hacked. No wonder Australians are stocking up their household cash and customers are returning to ATMs in ever larger numbers following the depressed use in March when the pandemic tore through our societies like a vicious tornado.

Now, things are trending up. The plague is still very much with us but it will soon be on the back foot. Our industry is safe. The reinvention of ATMs is well underway, with the Next Gen ATM project about to build the online self-certification system for our new API App model. Certified Next Gen ATMs will hit the world within months.

And ATMIA will be with you to celebrate this milestone in the ongoing history of ATMs.

Meanwhile, please stay safe and strong.

Warmest regards,

Mike Lee
P: +27-21-9750752; C: +27 (0)729561351
Twitter: @ATMIAEurope

Next Gen ATMs

A Time for Post-Pandemic Reinvention

While COVID-19 turns the world upside-down, the industry is working hard behind the scenes, not just to keep access to cash and other ATM services going at the frontlines of the pandemic but to reinvent the ATM and position our industry for future growth. I can think of three global projects, for example, which can and will revolutionize our industry: (i) the Consortium for Next Gen ATMs, which now has 329 companies worldwide participating in the future-proofing exercise to create a new interoperable API App model for ATMs; (ii) the ATM Security Association has outlined the requirements to build a global Crime Intelligence System for the ATM industry and (iii) and a new vendor-agnostic XFS standard called XFS4IoT is being drafted as we speak.

The COVID-19 tragedy has intensified the need to reinvent the ATM to make the popular terminal truly fit for purpose in the mobile-digital world, just as a new social order, or “new normal”, is emerging on the other side of the pandemic, which will make people more hygiene conscious. ATMIA is busy setting up a new ATM Hygiene and Safety Committee to look into best practices for a cleaning protocol for the times we now live in. At the same time, our industry is demanding a wider range of ATM functionalities, many of which are compatible with Next Gen ATM architecture.

Read more here.
ATMIA Announces the Publication of the Next-Gen ATM Implementation Guide

ATMIA today announced the publication of the Next-Gen ATM Implementation Guide verison 1.0 based on a global blueprint for a new API App model for ATMs. It's available in the ATMIA Next Gen ATM portal. 

“This is a milestone for the global Consortium for Next Gen ATMs, which now has over 320 companies participating, because it means we have completed the design and define phase of this future-proofing project,” Mike Lee, CEO of ATMIA and Chairperson of the Consortium, explained.  “We now move into the implementation and certification phase.”

Read full article.

*NEW* Next Gen ATMs Newsletter

Check out the most recent issue of ATMIA's Next Gen ATMs newsletter. The newsletter provides you with the most recent news and industry updates. And don't forget to subscribe to the newsletter! 

Read more here.


This section covers only the most up to date news on Europe’s Advocacy. For further background, see the Europe page of the ATMIA website here and previous issues of this Newsletter on the website here.

Recognising the need to represent the general interests of the ATM industry in Europe, ATMIA Europe has created a European Advocacy Fund. This Fund is called upon to support advocacy and legal work carried out by the ATMIA in the interests of members. This work can be serving the needs of members in one national market or across Europe.

Contribue Today!

Advancing the ATM Mission Against COVID-19

Against the backdrop of this world war against the new coronavirus, the ATM industry has a mission to re-position itself for future growth as soon as the pandemic peaks.

Although this war will only finally be won when vaccines are being mass produced, in the interim, many battles will be won and many breakthroughs achieved on the way to final victory: new treatments and therapies, new ways of doing business, new technologies and businesses, as well as new polices for social and economic interaction.

Read full article.


News From ATMIA Members Worldwide 

Crisis prevention strategy: how effective Cash Management can help to save your ATM ownership costs

According to the last International Monetary Fund report, the COVID-19 pandemic is inflicting high and rising human costs worldwide. As a result of the pandemic, the global economy is projected to contract sharply by –3 percent in 2020, much worse than during the 2008–09 financial crisis. The Great Lockdown has an obvious impact on shifts in spending patterns. Many countries face a multi-layered crisis comprising a health shock, domestic economic disruptions, plummeting external demand, capital flow reversals, and a collapse in commodity prices. 

Read full article. 
Euronet Worldwide Announces Expansion into the U.S. ATM Outsourcing Market with the Acquisition of Dolphin Debit, a Comprehensive ATM Outsourcing Comp

Euronet Worldwide (EEFT), a leading global financial technology solutions and payments provider, announced today the completion of the acquisition of Dolphin Debit, a U.S.-based full-service ATM outsourcing company. 

Dolphin Debit (Dolphin) provides comprehensive ATM outsourcing of more than 1,900 ATMs for its approximately 300 bank and credit union customers across the United States.

Financial institutions choose Dolphin and Euronet ATM outsourcing solutions to free their staff of the burden of ATM operations in order to focus on the institution’s core competencies. Benefits include the reduction of capital and operational expenses, improvement of ATM performance and innovations, management of ATM compliance obligations, achievement of economies of scale, and elimination of arduous vendor management.    

Read full article. 

Submit an Article for Publication in this Newsletter

Supply up to 250 words, your company logo and/or photograph (as separate .jpg or .png files), and your company website address. Please email material to Erika Navarrete.


Coronavirus and ATMs: Updates and Messages

ATMIA has created a webpage for fact-based messages about how the coronavirus pandemic affects us and our industry. ATMIA is here for you and for all ATMs throughout the world. You are constantly in our thoughts. Please stay safe.

ATMIA Releases the Key Findings of its COVID-19 Member Survey

ATMIA, a global not-for-profit trade association with over 12,000 members in 70 countries, today released the key findings of its COVID-19 Member Survey, entitled “The Coronavirus and its Effects on the ATM Industry”.

Read full article.

Super Savings on Training!

25% off all ATMIA Academy classes now through May 31.

Get your staff up to speed:
-ATM Operators Training
-ATM Security Training
-ATM Value-Added Services Training

... and so much more. You don't want to miss this!

View course catalog here.

Use promo code 25ATM at checkout.

Featured White Paper

One of the most popular areas of the ATMIA site, the White Paper Library contains case studies, infographics, reports and, of course, white papers submitted by ATMIA members from around the globe. We invite you to visit our library and take advantage of the information available on a wide array of topics ranging from ATM technology to security and software trends. 
NextGen ATM: 8 Questions for Banks

Any bank that is considering adoption of NextGen ATM should start by asking itself these 8 questions. The answers will help clarify how much NextGen can help the bank realize its ATM goals and address its ATM pain points.


Be ready to re-hire 
Get ready to hit the ground running when the economy re-opens.  The industry's best  and brightest talent can be found on the ATM Industry Career Center – and at member pricing that is exceptionally competitive.  Post to a job board that serves one field – not several.  We are a niche job board created specifically for the ATM community, so our candidates have the specialized skills and relevant, up-to-date experience to match exactly what you’re looking for.

Employer Benefits:
-Targeted advertising exposure
-Easy online job listing management
-Resume search included with job posting
-Automatic email notifications when job seekers match YOUR criteria
-Member discounts available

To date, the Career Center has registered 216 job seekers, attracted  nearly 5,000 new visitors and generated 131 job applications.

Intern ads are free and other postings start at only $200.  For more information, contact U.S executive director, David Tente, or global director of finance and member services, Sharon Lane


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