Prometric ProProctor Software Update
Prometric is releasing an update to their online exam delivery software, ProProctor, as part of their ongoing effort to address technical issues in online exams. The update includes:
- Easier to find tech support contact information—it will now be in the top menu bar
- New zoom in/out functionality to increase the size of text and images
- Improved internet reconnection ability following short lapses of connectivity
The ProProctor update will not impact the exam delivery format or tools available to candidates while testing. Implementation of the software is planned to take place the evening of October 7 when no candidates are scheduled to test.
If you have previously taken an online-proctored exam with Prometric and already have the ProProctor software on your computer, you will be prompted by Prometric to download the updated version before you can launch your exam. Follow the prompts to check in and begin your exam.