PATIENT EXPERIENCE NEWSLINK is The Beryl Institute's monthly publication featuring important policy analysis, publications, research, press and current affairs to enhance and inform your work.
Getting a Feel For Empathetic Design
Designing healthcare environments that address patients’ well-being while increasing caregiver efficiency is the goal of good design. Yet successful healthcare design often depends on an in-depth understanding of how people use and experience spaces. (Healthcare Design, August 2018)
Targeted CME Can Improve Health Outcomes at Your Hospital Many physicians might simply pursue CME to meet their requirements, but there’s more to these courses than just the credit. They can help in achieving hospital goals such as lower lengths of stay, fewer readmissions and higher quality and patient experience scores. (AMA, August 2018)
Can eConsults Save Medicaid?
A broken referral system could actively deter Medicaid patients from getting the care they need. (New England Journal of Medicine, August 2018)
Beyond Burnout
To overcome epidemic burnout, to quell the incomprehensible rate of depression and suicide among our colleagues, we can start by acknowledging it. (JAMA, July 2018)
FROM THE INSTITUTE
This is My Child: A Hospital-Based Tool for Children with Autism This small-scale qualitative pilot project explored the utility, efficacy, and impact of a hospital-based tool for children with Autism. As they face many co-occurring medical challenges that result in frequent hospital visits, it is important for staff to be aware of how best to care for these children. (August 2018)
The Clinician Progress Note as a Tool for Improving Patient Experience Jeffrey H. Millstein, MD, practicing internist at Clinical Care Associates of Penn Medicine, discusses the benefits of shared progress notes and how this element of transparency is primarily serving the interests of education, improving safety and reinforcing a caring connection. (July 2018)
Exploring Outside the Healthcare Silo Dr. Sara Laskey, inaugural CXO for The MetroHealth System, acknowledges the power of collaborating and learning from one another and the benefit of wandering outside of healthcare to explore how other industries are managing and dealing with what are often the same types of issues. (July 2018)
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