Starting on Friday, July 29, 2022, UIT will gradually enable Microsoft Location Information Service on University of Utah-managed devices that support Microsoft Teams.
The software is part of an effort to better guide emergency responders to members of the university community, in compliance with federal enhanced 911 (E911) regulations. Going forward, U staff, faculty, and health care workers’ university phones within or outside of the university must be set up to provide location information when used to dial 911. Fixed desk phones are already configured to provide location services to emergency responders.
Instructions on entering and maintaining location information will be provided to affected users and cross-posted in this IT Knowledge Base article.
Example: If you work at Moran Eye Center at 65 N. Mario Capecchi Drive, Salt Lake City, UT 84113, you would enter the address in the Location Information Service as:
NAM (name): Moran Eye Center
HNO (house number): 65
Street Name: N. Mario Capecchi Dr.
City: Salt Lake City
ZIP Code: 84113
Important: After you enter your location, the data will persist in Teams until the location is updated. There may, however, be instances when a location in Teams is not auto-detected or saved, and must be entered manually. Though the Location Information Service software and Teams are configured to automatically relay softphone location data, it’s important that users regularly check and update location information as needed every time they move to a new location on or off campus.
If you have questions, your local IT support staff may be able to assist, or you may contact the UIT Service Coordinators Team at 801-581-4000, option 2.
