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We're not yet through one quarter of 2018 and already Digital Trust in all its forms has come to capture headline after headline. From Facebook and its content controversies to the EU and data protection laws, trust in our digital ecosystem crosses sectors and geographies, playing into the daily lives of every last reader of this email.
2017 marked the year that trust in Big Tech took a big hit, leading citizens, companies, and governments to take a look at the digital world around them and reasses their trust in the security, privacy, and reliability of the scaffolding of that environment.
Our second Dispatch from the "Digital Planet" -- first of the new year and the renewed search for trust -- comes with a deeper codification of Digital Trust, across multiple factors (four) and countries (42). Because with the breakdown comes opportunity; the opportunity for the innovators on the latest frontier for competitiveness to win back lost trust.
We don't know where these innovators will come from, but maybe you do. How will companies and countries bridge this growing trust gap? We'd love to hear your ideas.
Bhaskar Chakravorti
Senior Associate Dean, International Business & Finance, The Fletcher School
Executive Director, Institute for Business in the Global Context
Principal Investigator, Digital Planet

"[Facebook] founder and CEO Mark Zuckerberg says he wants to win back users’ trust. But his company’s efforts so far have ignored the root causes of the problems they intend to fix, and even risk making matters worse. Specifically, they ignore the fact that personal interaction isn’t always meaningful or benign, leave out the needs of users in the developing world, and seem to compete with the company’s own business model."
Other articles from the Digital Planet:
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Drawn from the study, “Digital Planet 2017: How Competitiveness and Trust in Digital Economies Vary Across the World,” conduted along with Mastercard, our latest piece in the Harvard Business Review examines Digital Trust, the factors that underpin it, and the countries that excel (and struggle) at gauranteeing it.
  • Digital Planet
    research initiative
    dedicated to understanding the impact of digital innovation on the world, providing actionaable insights for policymakers, businesses, & innovators

  • Institute for Business in the Global Context
    home of the Digital Planet and The Fletcher School's business hub,
    where the world of business meets the worl

  • Master of International Business
    graduate business degree
    positioned to hone contextual intelligence, recognizing the impact of geopolitics, law, sustainable development, & innovation on global business
Digital Planet is an interdisciplinary research initiative of The Fletcher School's Institute for Business in the Global Context (IBGC). Dedicated to understanding the impact of digital innovation on the world, Digital Planet provides actionable insights for policymakers, businesses, investors, and innovators.
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