As you prepare for a new academic year, Information Technology Services (ITS) wants to share some essential technology updates and reminders to help you be successful in your academic journey.
We Are Here To Help
ITS Service Desk
Your first point of contact for any technology-related questions or issues.
Westchester: call 310.338.7777, option 2, email servicedesk@lmu.edu, or visit us on level two of the William H. Hannon Library. Learn more here.
Self-Service Resources
For quick support, you can utilize the following resources.
MyLMU: quickly access systems like PROWL, Workday, and more. Log in here.
Information Technology Services (ITS): know the people and services, WiFi support, printing, information security, AI, and more. Learn more about ITS here.
Brightspace Student Guide: review essential Brightspace features for a better learning experience. Learn more here.
PROWL: access class information. Students can register for classes, view grades, update LMU Alert contact info, and more. Log in here.
LionConnect: supports students in their academic journeys by centralizing and coordinating student interactions across various departments into one cohesive system. Students canview advising information, make appointments, and more. Learn more about student benefits here.
Lion Wallet: manage your OneCard account in one place, including viewing your current balance, making deposits on Flexi, and more. Learn more here.
Student Employment Services: Students can start here for applying for a job information. Please note, starting this fall I-9 verification process for students will be completed by Human Resources. Learn more here.
Cybersecurity Reminders
Be aware of phishing emails. Think before you click any attachments or links, especially from external senders (indicated in Outlook by a yellow banner). Forward suspicious emails to ITS Service Desk. Check out the ITS Phish Bowl for additional tips and alerts here.
Deny any Duo prompts that you did not request. Don’t approve any request unless you requested it. Learn more here.
Safeguard your passwords: Don’t use the same password for both your LMU and personal accounts. Don’t share your password with anyone (not even the ITS InfoSec team). Learn more here.
Keep Zoom app updated for added security measures. Learn more here.
Have additional questions? Contact the ITS Service Desk.
