Photo by Ishmam Ahmed, courtesy of University Communications
July 2023 Update
Upcoming IAM Rollouts
As part of Penn’s Identity & Access Management (IAM) Program, major improvements are coming this fall to the PennKey login user experience. In addition, new tools for PennKey support providers will be available. See below for details.
New PennKey Support Application
A new PennKey Support application that replaces the PennKey support functions in EntryView will be deployed on the new Penn Community platform in August. Users will be given access in phases – PennKey support users will be transitioned first in August and View-only users will be transitioned starting in September. The new application will support existing PennKey setup code processes and provide new functionality.
More details are available on the PennKey Support Application Project website. 
PennKey Login UI & Security Improvements
The following improvements are coming in November:
  • New PennKey Login UI – The PennKey Login user interface will be refreshed and modernized. The new Login UI will include the following: 
    • Screen design/flow complementary to Duo Universal Prompt (see below)
    • Responsive design
    • Improved accessibility
    • Optimized for desktop and mobile
  • Duo Universal Prompt – Duo Universal Prompt, a vendor-supplied Multi-Factor Authentication (MFA) application, will replace Penn’s current custom Two-Step Verification service for PennKey authentication. PennKey will be integrated directly with Duo for a seamless user experience. Duo Universal Prompt provides the following: 
    • Modern, secure, easy-to-use interface
    • Simpler way to add or manage devices
    • Easier deployment of new strong-authentication options
    More details are available on the Duo Universal Prompt Project website.
Other IAM News
  • Two-Step for O365 Email Policy Enforcement – The University is required to begin fully enforcing its Two-Step for O365 policy, which has been in place since July 2022 but has not been universally applied. As of August 1, 2023, all Penn O365 email users will be required to use Two-Step Verification. Campus O365 administrators with out-of-compliance users are being sent user lists along with instructions they can email to these users. The vast majority of these users are already enrolled in Two-Step and have been using it during PennKey login; they just have not yet enabled it for O365 email. User instructions for how to turn on Two-Step for O365 are available on the PennO365 with Two-Step Verification page (see the “Self-enrollment application” tab). 
  • Enterprise LDAP Enhancements – The Enterprise LDAP, Penn’s central IAM identity hub, has recently been enhanced to enrich user data to meet predicted needs of future software integrations, tune performance and security, and plan for future service operations. The Enterprise LDAP will soon be available as an offering of ISC’s Access Management Services.

Questions & Feedback
ISC values your feedback. If you have questions, comments, or suggestions, please contact penn-iam@upenn.edu.
For the latest developments on the IAM program, please visit the website.
We look forward to sharing more progress with you soon!

The Penn IAM Team

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