Dear Neighbors,
Winter Storm Fern tested Nashville in ways few events have. While crews restored power and cleared roads, many households continue navigating the uneven realities of recovery, debris, repairs, financial strain, and delayed impacts that do not resolve overnight.
This work sits at the heart of one of Neighbor 2 Neighbor’s core commitments: Connected & Resilient Neighborhoods. This pillar recognizes a simple but powerful truth, communities withstand disruption not only through systems, but through relationships. Disaster response is strongest when neighbors are informed, networks are activated, and neighborhoods are equipped long before the next crisis arrives.
Recovery is not separate from resilience. It is how resilience is built.
What Neighbor 2 Neighbor Did During Winter Storm Fern
• Placed generators, carbon monoxide detectors, and heaters with Nashville neighbors facing dangerous conditions, through direct delivery and coordinated neighborhood pickup.
• Fielded resident calls daily, connecting neighbors to critical resources, safety guidance, and recovery support.
• Facilitated meal coordination for Metro Water Services employees working around the clock to restore essential infrastructure.
• Partnered with a certified arborist to equip neighbors with clear guidance on storm-related tree damage, structural risk indicators, and when professional risk assessments are necessary.
• Provided education on why working with an ISA-certified arborist is essential when preserving damaged trees, ensuring proper pruning and long-term safety.
• Shared timely, practical information on how to get help, how to give help, and what neighbors need to know as recovery continues.
Even as we move into recovery, neighbors are still navigating debris removal, property damage, financial strain, and delayed impacts from extended outages.
Winter Storm Fern Recovery & Resource Updates
As Nashville continues through the recovery phase, important relief programs, safety guidance, and support services remain available for neighbors navigating ongoing challenges.
⸻
Disaster Assistance Centers, In-Person Support
Neighbors can access multiple recovery services at:
đź“Ť Hadley Park Community Center
đź“Ť Smith Springs Community Center
Hours:
Monday–Friday, 9am–6pm
Saturday, 9am–3pm
No appointment required.
Services available on site may include:
• Housing & financial assistance navigation
• Legal Aid support
• Metro services & inspections
• Public health resources
• Transportation assistance
• Mental health services
For many households, these centers offer the most efficient path to coordinated support.
⸻
How To Get Help
If your household is experiencing unmet storm-related needs:
• Visit NashvilleResponds.com → Click Share Your Needs
• Call 2-1-1 for assistance or visit United Way of Greater Nashville 211 Helpline
• Visit a Disaster Assistance Center
Recovery resources are still active, even as response operations wind down.
⸻
Debris & Brush Collection
Metro Nashville crews continue storm debris removal across Davidson County.
Important reminders for debris placement:
• Place materials at the curb, not in the street
• Do NOT block storm drains, culverts, or bike lanes
• Separate tree limbs from other debris when possible
Blocking drainage systems can increase neighborhood flooding risks.
For updates visit Nashville.gov/brush
⸻
Power & Utility Relief Measures
Nashville Electric Service (NES)
• Disconnections and late fees suspended until June 2026
• Flexible payment arrangements available
Check service updates or manage payment options
⸻
Metro Water Services (MWS)
• Payment plans available
• Leak adjustments for storm-related damage
đź“ž 615-862-4600
Neighbors experiencing unusually high bills due to burst pipes or leaks are encouraged to call.
⸻
Tree Damage & Property Safety
Storm-related tree damage remains one of the most frequent recovery concerns.
Situations that may require professional assessment:
• Leaning trees
• Deep trunk cracks
• Root exposure
• Large broken limbs
When preserving damaged trees, working with an ISA-certified arborist is strongly recommended.
Improper cutting can create long-term hazards and additional expense.
⸻
Financial Assistance Programs
Emergency Winter Housing Assistance Program
Rent and mortgage assistance may be available through Metro Action Commission or from agencies receiving Winter Storm Recovery Funds.Â
⸻
Winter Storm Recovery Fund
Supports nonprofit partners providing:
• Housing stabilization
• Food assistance
• Disaster supplies
⸻
How To Give Help
Recovery remains a shared responsibility.
Volunteers are still needed for:
• Neighborhood canvassing
• Debris cleanup support
Sign up: HON.org
⸻
Stay Connected with Neighbor 2 Neighbor
Recovery is rarely immediate or evenly experienced. Many households face delayed impacts weeks after a storm.
Neighbor 2 Neighbor continues helping residents navigate resources, understand available relief measures, and stay connected to reliable information. Â
Follow us on Instagram and Facebook for up-to-date resources and information.
If you are unsure where to start, reach out to me directly at 615-775-5820.
Recovery does not happen all at once. It unfolds in layers, across households, across neighborhoods, across time. Neighbor 2 Neighbor remains committed to ensuring residents stay informed, supported, and connected as Nashville moves forward.
Â
In care and service,Â
Alisha Haddock
Executive Director
Neighbor 2 Neighbor
Educate. Inform. Organize.
