Get Answers to Your Frequently Asked Questions
Get Answers to Your Frequently Asked Questions
Tufts Student Life
BILLING AND FINANCIAL AID AT TUFTS
JUNE 19, 2018
Jumbo the Elephant
Hello Jumbos,
This week we're introducing Student Financial Services and answering some of your frequently asked questions. 
In addition, we want to remind all students that you have the option of having your preferred (common) name appear on your Tufts ID card and in general Tufts communications, including on class and grade rosters. Make sure you update your preferred name in SIS for your ID card, and use our Preferred Name Change webpage for general communications.
Update Your Preferred (Common) Name
Last but not least, make sure you check your mailbox for your copy of the Common Read, Killers of the Flower Moon by David Grann! We've just put this book in the mail for you. Happy reading, Jumbos!

This Week's News and Announcements

How Can Student Financial Services Help?

Student Financial Services consists of the Billing and Financial Aid offices. Billing issues you an eBill each semester. You will receive the fall statement in early July (due in early August) and the spring statement in early November (due in early December). 
If Financial Aid awarded you grant and/or loan funds, they will appear on your eBill as a credit each semester. If you have a question about your bill or the financial aid you are receiving, Student Financial Services is here to help!

How Do I Contact Billing or Financial Aid?

Like the RegistrarStudent Financial Services is located on the 7th floor of Dowling Hall. Your first contact should be the specialists in Student Services, who are trained to answer any questions you may have about financial aid and billing issues. If they cannot answer your question, you will be referred to your Financial Aid Counselor or a Bursar staff member.
Financial Aid has drop-in hours for students each week!
  • Mondays, 12 - 2 p.m.
  • Thursdays, 2 - 5 p.m. 
You can also schedule an appointment online with your Financial Aid Counselor!
You can get the answers to most billing and financial aid questions by emailing Student Services at studentservices@tufts.edu or by calling 617-627-2000. (Put this number in your phone!)
Contact Financial Aid
Students studying Students on the lawn

How Do I View and/or Pay My eBill?

You should begin looking for your eBill statement through the SIS portal in the first weekly of July. To view and/or pay your eBill, click on Bills & Balances in SIS, then select My eBill or Make a Payment. If you have not already done so, you may also want to invite others (including parents) to view or pay your bill: add them as an invited viewer in the SIS portal and have them follow the directions they receive via email.

Frequently Asked Questions

Students, parents, and families often have questions about billing and financial aid. Answers to many common questions can be found on our FAQ page. Here are just a few: 
See Our Full List of Frequently Asked Questions
Learn About Bill Payment Options
Learn How to Request a Refund
Student reading on the lawn student studying on the lawn

More Financial Services at Tufts

In addition to Billing and Financial Aid, Tufts provides students with several other Financial Services.
Learn How to Find a Job!
Learn About Financial Aid Policies

Here's What's Coming Up Next . . .

Checklist Reminders 

Student Affairs at Tufts

Next week we're going to introduce you to the Dean of Student Affairs Office, which is a central resource for all students at Tufts. Looking for a leadership opportunity or funding for an event? Have a question about a policy in the Student Handbook? The Dean of Student Affairs Office can help.  
Start Exploring Student Affairs
Read Previous Messages to Incoming Students

What Kind of Computer Do I Need?

Wondering what kind of computer to bring to Tufts? Check out our recommendations or request a computer purchase consultation!
Learn More About Techonology at Tufts
Bessie the Rhino
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