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Home Improvement Programs eNews

August 19, 2020

The latest news for Minnesota Housing home improvement lender partners

Urgent! Commitment System Issues

The Minnesota Housing Loan Commitment System has been experiencing issues on some loans because of our system upgrade on August 8. As a result, the 1003 Upload Tool is currently unavailable. We will notify you when this option is available for registering loans.

We Need Your Help: If you are experiencing abnormal issues or errors in the system or when generating forms, please contact the Partner Solutions Team at mnhousing.solution@state.mn.us or 651-296-8215. Communicating these issues allows us to assist with your transaction and, most importantly, identify needed system fixes.

Examples of errors include:

Inability to update, lock, or true and certify your loan if the loan was entered into the system using the 1003 upload tool.
Missing Minnesota Housing loan number on the Minnesota Housing Loan Commitment Notification (see example, below). As a work-around, write in the Minnesota Housing loan number by hand, or copy and paste it into the PDF.

Fix Up Monthly Check-In Schedule

Registration is open for a series of Fix Up Monthly Check-Ins. Hosted by Minnesota Housing staff, these monthly webinars will focus on answering your questions about the Fix Up Loan Program. As applicable, we will also discuss program updates and best practices.

Schedule of upcoming webinars:

September 16, 2020
October 21, 2020
November 18, 2020
December 16, 2020

If you have not registered, you can do so with the link below. Hosted by Minnesota Housing staff, these monthly webinars will focus on answering your questions about the Fix Up Loan Program. As applicable, we will also discuss program updates and best practices.

You will be signed up for multiple sessions - attend the sessions that work for you. Calls occur on the third Wednesday of the month at 9:00 a.m. (Central time). Calls last approximately 30 minutes, depending upon the number of topics covered.

Agenda Suggestions? Email kirsten.partenheimer@state.mn.us.

Questions? Contact the Partner Solutions Team at 651.296.8215 or 800.710.8871 between 8:00 a.m. and 5:00 p.m. on business days.

www.mnhousing.gov

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