News and resources for airport employees.
News and resources for airport employees.
PDX People Spotlight on Lusiana Withington
PDX People are the heart of our airport, and it wouldn’t be the PDX we all know and love without people like Lusiana Withington (she/her), with Bags Inc. Lusiana, winner of a PDX People Customer Service Award, gives us her perspective on creating a welcoming space, "...because when you travel, sometimes you don't know anything. You want someone willing to help you." She knows how to make your journey feel like you're traveling with a friend – you're never lost if you're with Lusiana! Watch Lusiana's spotlight video.
Want to learn more about the amazing airport employees that are honored each quarter at the PDX People customer service awards? Mark your calendars for the next event, on Tuesday, July 25, at noon. Winners in each category – along with their managers and members of our volunteer working committee – are invited to attend the event in person while it's live-streamed on Facebook.
Missed the last virtual awards ceremony? View the event recording or read about past winners on the PDX People website. You can also nominate an employee who embodies the PDX People values and serves as a shining example of great customer service for next quarter – submit a nomination now.
Nominate a PDX Employee
PDX wooden roof over construction on new main terminal.
What's New with PDX Next: D/E Bypass and Ticket Lobby
D/E Bypass: On Friday, July 28, from midnight to 4 a.m., the D/E bypass will close intermittently for concrete pours. There will be spotters in the bypass and access to security exit doors will be maintained. In urgent cases where an employee or passenger needs the bypass, work can be paused.
Ticket Lobby: As a reminder, there is noisy work in the ticket lobby as old parts of the ceiling are removed to reveal the new roof. You may have noticed a protective curtain where the D/E checkpoint overflow queue was located; that queue shifted slightly east while work continues in the area.
Looking for more PDX Next information? We're keeping you in the know on what's new on the PDX People website. Have questions or suggestions about construction? Email hello@pdxnext.com or call the construction hotline at 503.460.4339.
Beauty shot of PDX canopy.
PDX Makes 2023 Travel + Leisure List of Readers' 10 Favorite Domestic Airports
This week, Travel + Leisure released their 10 best domestic airports and, once again, PDX made the list. Landing at No. 5 in the nation is an especially notable accomplishment, given that we’re in the seventh year of construction for the PDX Next program with significant impacts to the operation and the customer experience. This honor speaks to the hard work of all the PDX People navigating construction impacts while maintaining extraordinary customer service. Thanks to everyone who makes this airport the place our community continues to love!
Beauty shot of PDX airfield with FAA tower and Mount Hood in background.
PDX Receives $16 Million to Help Reach President’s Goal of Net Zero-Emissions by 2050
Last week, PDX was awarded a $16 million grant from the Federal Aviation Administration to construct infrastructure supporting airlines’ transition to electric ground service equipment. Currently the equipment is diesel operated, so this is an important project to help reduce emissions that impact airport employees and the surrounding community. Funds are part of a supplemental grant program created to help airports meet the President's goal of net zero emissions by 2050.
Allegiant plane on airfield.
Allegiant Announces New Route from PDX to Phoenix-Mesa
Last week, Allegiant announced six new nonstop routes to popular vacation destinations that start just in time for the winter holidays. Among them? A new flight from PDX to Phoenix-Mesa Gateway Airport, beginning Friday, Nov. 17. "We're thrilled to add these routes to our network and build on the success we've had in these markets," said Drew Wells, Allegiant senior vice president. "As travelers look for warm winter getaways, we know they'll appreciate the low-cost, nonstop options."
Students from Washington State School for the Blind on a moving walkway at PDX.
PDX in Pictures
Last week, PDX hosted a group of 20 students from the Washington State School for the Blind. These students are part of the Yes 1 program, which offers students who need minimal assistance with their independent living and travel skills the opportunity to explore their interests and aptitudes, discover different careers possibilities and visit work sites. Thanks to United Airlines and the USO, who partnered with the Port of Portland to make this event a success! 
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