Question: OK, the new designs are looking pretty cool, but what’s the vision for the baggage claim areas? Please tell me they’ll be getting an upgrade?
Answer: More people are taking to the skies, which means more overstuffed suitcases are sliding onto the carousels in the PDX baggage claim area. So it makes sense that many of you are inquiring about the upgrades we have in the works. The short answer is yes, we’re upgrading and updating the baggage claim area. Our biggest goal is improving passenger flow, with new “vertical” routes into baggage claim. This upgrade is designed to ease the congestion that sometimes happens between arriving and departing passengers. We’re also making the space brighter, with more natural light at the north and south ends. Beyond those big changes, we’re giving the baggage service offices an upgrade and making the international arrivals area more open and spacious.
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