JULY 2017

Keeping communications momentum into the new school year

Whether your district’s first day is in mid-August, after Labor Day or somewhere in between, you’re probably feeling your gears starting to turn for the start of the 2017-2018.

Seasoned public education professionals typically have their “to-do” lists leading up to day one fairly well-refined, while those who are more in the “newbie” category tend to demonstrate multiple bursts of frenetic enthusiasm and activity from now until the first bell of the year.

It’s long been known that while the recharging of the batteries that comes with a summer break has its advantages for students, parents and staff, there’s also a likelihood that at least the first few days of the new school year will be absorbed with determining how much may have been forgotten during the time spent poolside.

That check-in and refresher resembles television programs that begin with “Previously, on (whatever the name of the show is)...” It’s a way to get folks up to speed who may have missed a week or two.

But students aren’t the only ones who might need a jumpstart. Parents and, more importantly, the community at large could stand a reminder that activity and progress at the district and building level – and among the staff – continues during the summer.

Rather than wait and do a compilation of “What we did during your summer vacation” story, why not start gathering together and publishing – through social and (if you have it during the summer) traditional media – accomplishments like the following:

  • Construction and renovation updates. Buildings in the summer can, of course, be a beehive of activity as projects move forward more rapidly without having to step around students and staff. Take the opportunity to generate some excitement for the progress that’s been made – particularly on projects that aren’t visible from the street. (Yes, HVAC upgrades can be presented in an exciting manner!)
  • Staff accomplishments. Staff members who complete their advanced degrees, secure additional certification or any other professional accomplishment merit a pat on the back. It starts the year off on the right foot from a morale perspective, while also telling the community your staff keeps getting more and more qualified. (One important note: If you try to capture and report this in a single story, be certain you have reliable sources and can confirm you have the complete list. Otherwise, present it in multiple stories/social media posts over an extended period, so you can catch those who might be missed at the outset.)
  • Generate excitement for curriculum enhancements. Started a new Chinese language program? Expanded your college and technical education options for students who may not be college-bound? Carved out an area at your schools to serve as a Maker Space? Celebrate these changes by providing (brief) details about how they came to be and what they mean to students and families.

The bottom line: Start talking now about your summer activities and accomplishments to build a strong bridge from the last school year to 2017-2018. 

Did you know? Patron Insight works with school districts to identify key themes to improve communication effectiveness. Let us take a deep dive into all your communications with a Communications Audit that will provide a comprehensive, professional evaluation that pinpoints the messages that are getting through and making a difference, and the ones that are falling short of the mark.

NSPRA Annual Seminar: A hot time in
San Antonio

The recently completed National School Public Relations Association (NSPRA) Annual Seminar proved, once again, to be the place to get and share ideas with thought leaders and industry peers.

One of the highlights was the July 11 Keynote,“When Generations Connect,” by Kim Lear, whose insight has been utilized by Fortune 500 companies to make certain their messages are connecting across generations. In her presentation, Lear shared some highlights of what each key generation is seeking or expecting:

Baby Boomers: Focused on competition and idealism.

Generation X: Give it to me straight. If you cross me once, you will lose my brand loyalty and it will be hard to get it back.

Millennials: The generation where social media and ROI connect.

Generation Z: In their world, everything that exists in real life exists in the digital world, too, making them “Phygitals.”

Thanks to NSPRA for another great conference and to those who attended Patron Insight CEO Ken DeSieghardt’s breakout session on creating a “community engagement lifestyle” in your school district.

New subsidiary expands Patron Insight services

Patron Insight has created a subsidiary called RNA Communications to handle advertising and design projects. RNA is focused on helping school districts as well as public entities such as libraries, municipalities, higher education, nonprofits and government organizations.

The agency was started at the behest of our first client Kansas City Smart Sewer, who asked us to build a virtual agency to help it provide ongoing communications about its $5 billion effort to rebuild Kansas City’s sewer system.

President and Creative Director Rick Nobles and Vice President Elaine Warren have recruited the best and brightest creative talents to form a unique agency structure that is able to offer world-class creative work at nonprofit rates.

Check out our work at RNAcommunications.com. For more information, contact Rick Nobles at 913-484-0920 or rick@RNAcommunications.com.


The Trust Project

“The amount of tangible, measurable evidence of trust is lowest among the three stakeholder groups whose trust is considered to be most important – current district parents, current students and staff members.”

Nationwide Trust Project survey of 405 public education leaders, such as Board Members, Superintendents and School Communications Directors. For a free copy of the Trust Project report, please contact the study’s author, Ken DeSieghardt, CEO/partner of Patron Insight, Inc. 913-814-7626 or ken@patroninsight.com.

Patron Insight Team

Ken DeSieghardt
Ken DeSieghardt
816-225-0668

Rick Nobles
Rick Nobles
913-484-0920

Craig Larson
Dr. Craig Larson
314-267-6992

Dennis Fisher
Dr. Dennis Fisher
816-392-7387

Elaine M. Warren
816-699-4921

Susan Nenonen
Susan Nenonen
913-481-7080


Patron Insight, Inc. 
19733 Birch Street
Stilwell, KS 66085
Office: 913-814-7626 
Fax: 913-814-3864 
info@patroninsight.com


Patron Insight, Inc.
19733 Birch Street • Stilwell, KS 66085
PatronInsight.com
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