|
|
Debby Mulligan Packs Her Day with Top Tier Customer Service
Debby Mulligan (she/her) was nominated by a PDX traveler.
"Another traveler accidentally took my bag while I was on my way from the plane to the baggage area. Debby was efficient and empathetic as she tracked down and contacted the person who thought my bag was theirs. The bag was returned to the airport and delivered to my home the next morning!
Debby stayed in touch with me by phone after I arrived home and updated me on the status. She is a keeper. Treat her well!”
| |
What's New with PDX Next: Concourse B and E Detours
Concourse B and E Detours: For evening travelers arriving from 6 p.m. to 3 a.m., temporary detours will alternate between Concourses B and E. Dates have shifted as crews adjusted the schedule due to weather events, but here's what's planned:
Concourse B: Wednesday, March 5, through Monday, March 10, including Saturday, March 8.
Concourse B: Wednesday, March 19, through Monday, March 24, including Saturday, March 22.
Concourse E detours will continue starting Tuesday, March 25; we'll keep you posted on those dates as we get closer to the end of March.
Looking for more PDX Next information? We're keeping you in the know on what's new on the PDX People website. Have questions or suggestions about construction? Email hello@pdxnext.com or call the construction hotline at 503.460.4339.
| |
New Maps and Markers Show Where PDX Wood Comes From
Hike up to the lookout point at Council Crest Park or Powell Butte, and you’ll spot a map pointing out all the mountain peaks on display. When you stand up on the mezzanine in PDX’s main terminal, looking out at the Doug fir ceiling and the wood floors, you’ll now see a similar visual guide: a map displaying the 16 nonprofit, community, tribal-owned, and family-run forests that supplied wood for the roof, concession stands, and flooring. Down on the ground level, you’ll also find 14 round wooden trail markers that incorporate meaningful imagery and phrases from four Northwest tribes – the Yakama Nation, the Coquille Indian Tribe, the Skokomish Indian Tribe, and the Cow Creek Band of Umpqua Tribe of Indians – who partnered with PDX to supply wood from their forests for portions of the roof and shops.
| |
Be Knowledgeable:
Lost and Found
You’re walking down Concourse B when you stumble across a pair of prescription glasses on the ground. Do you know what to do next? If you said, "Take them to Lost and Found," you’d be right!
You can find the Lost and Found office on the north side of the mezzanine level (pre-security) in the main terminal. There are a few options for routing items to Lost and Found – whichever option is closest to you is the best choice.
During open hours, you can bring found items to the office. You can also bring items to the information booths in baggage claim (if they are staffed) or use a drop box. Items put in the drop boxes will go to Lost and Found within 24 hours, but if the lost item is essential – think wallet, ID, medical supplies, keys, cell phone or prescription glasses – call the PDX Communications Center at 503-460-4747 and let them know an essential item is in the drop box. See the full list of drop box locations.
Lost and Found’s open hours are listed online and there’s a place on the website where people can submit an inquiry about missing items. This is the best place to start if you or a visitor has lost an item at PDX, and placing an inquiry with Lost and Found is always free of charge.
| |
 |
Women in aviation portraits at Juliett (Conc. D)
|
| Celebrate Women's History Month at PDX
The month of March is for and about women as we celebrate both Women’s History Month and International Women’s Day on Saturday, March 8. It's a time to learn about women who break barriers, inspire change, and advocate for basic human rights. The month and the day increase consciousness and knowledge of the contributions of women, and celebrate not only how they shaped history, but also how they continue to shape history.
At PDX, there are a few opportunities to celebrate and honor the month:
Purchase with purpose:
- At Freeland Spirits, the women-founded craft distillery, $5 from the sale of each Game Changer Gimlet bundle will be donated to VOICEINSPORT Foundation.
- PiPH Women in Aviation Week: All week long, PiPH will donate $1 to the 99s for every card purchased at PDX. Plus, they're carrying vintage stamps in honor of aviator Harriet Quimby, the namesake for their big pink mailbox.
Events and more:
- PiPH Pink Paper Plane Day: On Friday, March 7, fly a pink paper plane at checkout to win a prize.
- PiPH International Women's Day Celebration: On Saturday, March 8, join PiPH for an in-store party. Guests can enjoy a gift with purchase, a spin-the-wheel activity...and there's a gift basket for the 25th and 50th transactions!
- Look for women owned pop-ups at PiPH from Marcher and Swift + Stone, as well as a card collaboration with Portland artist Jess Astrella.
| |
Arcade Games Now Available
in the PDX Community Room
The PDX Community Room is a break room for everyone who works at the airport! In exciting news, we just added an arcade game – Tetris – to the space. It's free to play and we'll rotate the arcade options throughout the year.
As a reminder, you can find the room on lower Concourse D, under Gate D4. There are two routes to access the PDX Community Room – from the D5 freight elevator or from the central waste area (red badge required for this route). There is also signage on lower D to point the way. Learn more about the space and its conduct guidelines.
| |
KGW: PDX Makes Progress on Phase 2 of Construction
If you think you’ve seen the new PDX, think again. When 2026 arrives, you’ll have 30% more of the main terminal to explore – and PDX will be much easier to get around. KGW talked to us about all the things that are going away (long walks, temporary exit lanes, and bypasses to Concourse C and E). Instead, there'll be shorter distances between the front doors and airline gates, soft new seats, plus even more local shops and restaurants to hang out in. Of particular interest for employees: Local businesses that opened kiosks in 2024, like Powell’s Books and Straightaway Cocktails, will soon expand into full-sized spaces. Also, look for newcomers such as Kure Superfoods, Lola’s Cafe, and Pilot House Distilling, as well as four new newsstands with local grab-and-go options. Read more about what's coming on the PDX Next website.
| |
PDX in Pictures
🌈Somewhere under the rainbow, airplanes fly! Rain and a little sunshine brought some magic to PDX last week.🌈
| |
|
|
|
|
