News and resources for airport employees.
News and resources for airport employees.
Shawna Churchill, headshot.
Shawna Churchill's Friendly Service Drives Travelers Back to Dollar
Shawna Churchill (she/her), with Dollar Car Rental was nominated by a PDX traveler:
"I rent cars at PDX almost every weekend and go back to Dollar because their employees go above and beyond, especially Shawna. She remembers me and always greets me by name with a beaming smile. One time I mentioned I had a head cold and without hesitation she grabbed me a cup of tea – her customer service is second to none!"
Missed the last virtual awards ceremony? View the event recording or read about past winners on the PDX People website. You can also nominate an employee who embodies the PDX People values and serves as a shining example of great customer service for next quarter – submit a nomination now.
Nominate a PDX Employee
PDX ticket lobby near Alaska Airline's ticket counter - showing scaffolding and construction.
What's New with PDX Next: Concourse C Market Moves, Ticket Lobby Work
Concourse C: The Market kiosk on the east end of Concourse C will relocate overnight on Tuesday, Nov. 7. The nearby pet relief area and restrooms will remain open during this work.
Ticket Lobby: Now through Friday, Nov. 10, during daytime work hours, there will be increased demolition work over the Alaska ticket counters in the south ticket lobby. Impacts may include noise, vibrations and odor. Spotters will be present in the lobby and any impacts will be monitored.
Looking for more PDX Next information? We're keeping you in the know on what's new on the PDX People website. Have questions or suggestions about construction? Email hello@pdxnext.com or call the construction hotline at 503.460.4339.
Group of PDX employees at the fall clean up, holding a sign that says
Reminder: Be-leaf It or Not, It's Time for the Fall Cleanup and FOD Walk
Fall Cleanup: It's the event you've all bin waiting for: the fall cleanup! North side collection is Thursday, Nov. 9, from 8 a.m. to 3 p.m. (south side was last week) Bring your dry, non-hazardous items including electronics and appliances. Red security badge or escort required.
FOD Walk: Gift cards and swag for everyone who joins the Airport Operations, Waste Minimization and Business and Properties teams to help pick up foreign object debris (FOD). Sign up now for the north side walk on Thursday, Nov. 9, from 1 to 2:30 p.m. Red security badge or escort required. Enjoy time with colleagues while playing an important part in keeping PDX safe!
Didn't get enough trash talk? Lean more about keeping waste areas tidy on the PDX People website.
Map of a route to the new PDX Transportation Plaza.
Be Knowledgeable: New Transportation Plaza 
Answering questions from travelers means being knowledgeable, friendly and respectful, especially when helping them navigate new locations. As you know, arriving PDX travelers have a new pickup spot for rideshares and taxis inside Level 1 of the short-term parking garage instead of on the main roadway. Help visitors looking for the Transportation Plaza get there safely by guiding them to the South Tunnel, avoiding all the rain and crosswalks (blue path marked above).
And what's better than being able to toot your own horn about your PDX knowledge? Getting a treat at the same time. On Wednesday, Nov. 8 from 10 a.m. to noon, we'll be celebrating the new space with donuts from Pips and PDX people swag – available until supplies run out. Learn the route and treat yourself!
Port Police and Dutch Bros staff, holding their award.
Port of Portland Police Say Thanks a Latte to Dutch Bros
The Port of Portland Police Department recently awarded Dutch Bros on NE Air Cargo Road with a Community Partnership Award for their proactive role in assisting with a major community policing project. As you can see, the graveyard crew at Dutch Bros were delighted and snapped a pic with Sergeant Austin Adams and Officer Dave Allison, who were also supporting breast cancer awareness with their pink patches.
Collage of photos from Halloween around PDX including a Sasquatch, skeltons, the grinch and a Klingon!
PDX in Pictures
Boo! Just when you thought the scares were over, we're bringing you a spirited wrap-up of Halloween at PDX. Thanks to everyone who sent in pictures of their costumes and everyone who brought a little extra flair to the workday!
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