Tech Help to the Rescue
Don’t let pesky tech problems get in the way of completing your mid-semester assignments! Contact the help desks below when you need assistance with one of your online courses.
For questions about Canvas, including assignments, settings, and error messages, contact the Canvas help desk (available 24 hours a day, 7 days a week):
- Phone: 1-844-527-0328
- Chat: Access chat help by clicking the Help icon in the far-left menu inside Canvas.
For questions about My Media videos and Kaltura Capture in Canvas, as well as UOnline Exam Services, contact the Teaching & Learning Technologies help desk (available Monday–Friday from 8:00AM–5:00PM [Mountain Time]):
- Phone: 801-581-6112 (ext. 3)
- Email: classhelp@utah.edu
For questions about access to the CSBS Virtual Computing Lab, contact CSBS Computing (available Monday–Friday from 8:00AM–5:00PM [Mountain Time]):
- Phone: 801-585-8985
- Email: helpdesk@csbs.utah.edu