“Did you catch that?”
“Where do I find that form, again?”
“Will you remind me, one more time, who I talk to about that particular issue?”
“What do people need to hear, and how often, in order to get and understand a message and to act on it?”**
According to scientific research - when it comes to communication – in order for people to be familiar with a message – we need to hear it a few times. It’s called the ‘mere-exposure effect’ (see references below, for more).
That’s why repeated messages work best. Even when we think we may have said something a few times, or to a few people.
Tuesday Morning Notes is our consistent form of internal communication across the state – that you can count on every Tuesday.
Look for You Asked…We Answered… to have Frequently Asked Questions, or ‘FAQs’ from employees, around the state:
- Need to see an older “Tuesday Morning Notes”? Check out the “TMN” archives, here:
- Want to know about the intranet platform, the Cooperative Extension Knowledgebase - what it is, how to use it?: Reach out to Dominic Rodriguez at DRodriguez1@email.arizona.edu
(This page is housed on the Cooperative Extension Knowledgebase. You'll need to log in with your net id and password)
****Sources:
It’s Not Nagging: Repetition is Effective Communication
Mere Exposure: A Gateway to the Subliminal
First Published December 1, 2001 Research Article, Current Directions in Psychological Science
Exposure and affect: Overview and meta-analysis of research, 1968-1987
Bornstein, R. F. (1989). Exposure and affect: Overview and meta-analysis of research, 1968–1987. Psychological Bulletin, 106(2), 265-289.
