Dear ATMIA Member,
As the year draws to we can reflect on the many achievements the industry has shared in. The enormous success of the Next Generation Banknote Programme has continued, with the smooth rollout of the $20 banknote showing that through effective communication across the industry, major changes such as the introduction of new currency is possible.
Last month ATMIA held a conference in Kuala Lumpur where over 200 industry delegates heard from regional and international experts sharing their expert knowledge in the industry. The key message from the event was that through working together and promoting new technology, particularly through ATMIA's NextGen ATM Project, we can look forward with confidence towards the future. 

The final Strategic Direction Teleconference was held last week where we heard from the RBA about the Next Generation Banknote Programme, an update from the NSW Police Force and the Treasury Department shared details related to the implementation of the Black Economy taskforce. We strongly recommend for our members to join this forum and as a means to promote open dialogue across the industry. To view the minutes, please click here.
Another achievement this region can be proud of is the strong membership growth, this year we've welcomed 13 new members to the ATM community, and in 2020 this momentum will continue as ATMIA  strengthens and expands our presence in the Asia Pacific region. 

Moving forward, the next major event for this region is the Next Generation ATMs & Payments conference. Speaking submissions are now open, this is a great opportunity to share your expertise, case studies, and experiences with industry stakeholders. This two-day event will be held in Sydney on 29th & 30th July. These sessions may take the form of a sole presenter, a joint presentation or panel discussion. Please contact for more details.
Finally, I would like to thank you all for your support in 2019. The industry has remained strong and together we look forward to doing it all again in 2020. I would like to wish you all a very Merry Christmas, and I look forward to working with you in the New Year.

Sandra Smith
Executive Director, Asia Pacific 
C: +61 424 300 660

Upcoming ATMIA events in 2020


Mike image
Mike Lee on stage at an ATMIA conference in Rome talking about next-generation ATMs.

ATMIA CEO Q&A: 'Cash and digital payments need to coexist'

Contributing Editor: Amy Castor,
Mike Lee is the quintessential diplomat. The CEO of the ATM Industry Association greets you with a smile and a warm handshake. He is the sort of person who appears to always have time for everyone.
But in meeting him, what you quickly learn is that despite his pleasant demeanor, Lee is a man with strong convictions, fiercely devoted to defending the use of cash.
Last week at ATMIA Europe in Rome, ATM Marketplace caught up with him over cappuccino for a long chat about the war on cash and the future of ATMs. We even asked him about bitcoin.

Have You Joined the Future-Proofing of the ATM Industry?

If not, we invite you to join the over 250 companies who are part of ATMIA’s Consortium for Next Gen ATMs, which is developing a new API App model for future ATMs. Be part of the future with over 55 banks and financial institutions and the top IADs in the world.

It is free for ATMIA members to join this global movement – simply email Mike at to become part of this critical exercise to ensure our technologies stay relevant for the next generation.

The consortium has already published a Next Gen business case toolkit, which identifies 22 cost-saving opportunities through embracing Next Gen architecture, 14 ways of improving revenue and 8 ways to build brand value. It enables a company to calculate potential Return on Investment depending on which sector of the industry you are in. View the toolkit on the
Next Gen portal.  

This project will shape the future in many ways creating a relevant and popular ATM for a new generation of consumers.
ATMIA Member Benefit
Featured Reports

Featured Reports

ATMIA recently published premium reports on a wide-variety of topics from security to the future of the industry – to provide you with a competitive edge in growing your ATM business in the ever-changing ATM marketplace.

Interviewing Former Crooks – A New Criminological Study on ATM Security 

ATM Industry News and Items of Interest.

ATMIA: The Best of November
Published Sunday, December 1, 2019 
GRGBanking Innovates Vietnam Market with AI
Published Friday, November 29, 2019 
Military Veterans Honored by Fiserv and the Milwaukee Bucks with New ‘Veteran of the Game’ Recognition Program Published Friday, November 29, 2019 Bucks will also offer discounted tickets to regular season home games to current and former military members
Browser Notifications Scams Tripled in First Three Quarters of 2019
Published Wednesday, November 27, 2019 Fraudulent browser push notifications as a means of phishing and advertising are gaining popularity, with the share of users hit by the problem growing month-on-month this year.
Your Global ATMIA News!
Published Tuesday, November 26, 2019 
Commonwealth Bank Launches 2019 Commbank Christmas Drought Appeal with $1 Million Donation
Published Tuesday, November 26, 2019


Kaspersky research finds suspicious objects are malicious in almost three-quarters of investigated cases
Published Tuesday, November 26, 2019  72% of cases turned out to be malicious and could put corporate security at risk
Travelex Expands ATM Acceptance to Major Global Payment Schemes with Transaction Network Services
Published Tuesday, November 26, 2019   Partnership extends Travelex’s ATM access to JCB, Discover, DCC and UnionPay cardholders
Heritage Bank And Diebold Nixdorf Sign 5-Year Services Agreement Making The Bank's Self-Service Channel More Agile, Efficient And Secure  Published Monday, November 25, 2019 
DN AllConnect Services(SM) improves operational efficiency of the bank's entire ATM fleet


Member to Member Introduction Service

Connecting with ATMIA members is easy with our member to member introduction service.
Sign into your account on the ATMIA website home page. Then go to the Member Directory and search for new contacts by keyword, company type, country or region. Full contact and other pertinent information is displayed for each ATMIA member.
Simply click the Request Introduction button to email a personalized message with your contact information. Recipients will know that ATMIA sanctioned your outreach. Try it Now...

Brand Building Opportunity

Sponsoring ATMIA's Asia Pacific newsletter can help your company build brand awareness, stay top of mind, increase customer loyalty and drive new sales.  

Member Rate = $1000 for 1 Issue, or $1500 for 2 Issues- 

Sponsorship includes:
  • Logo and website link in newsletter top box, right column
  • 500-word company backgrounder article with two photos placed in media library on ATMIA website for two years with distribution to global and regional members
  • Banner Ad and website link 
  • Ad supplied by sponsor and sized to 420 x 200 pixels
Email for more information.

A Terrific Resource 

Is ATMIA's Executive Director, Sandra Smith, for the Asia Pacific region. Feel free to reach Sandra by email at or telephone +61 424 300 660 anytime. 
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