What is the biggest mistake people make when doing the saliva test kit?
The biggest factor in folks not receiving their results is that they are failing to activate their tests.
We love you all. We think about you all the time. But we can't recognize your individual saliva on sight. And this is one time when even writing your name on it in Sharpie isn't going to cut it (nice try, though).
Your test kit needs to be registered online. Each Binx saliva test sample collection tube has a sticker with a 14-digit code; once you've logged on to the Binx website, you need to enter in that code, as well as your name and email address. After you've done this, bingo - your test is activated! Now we know which sample is yours and we can contact you with the result.
Don’t waste your saliva – make sure that the first thing you do is to LOG-IN AND ACTIVATE YOUR TEST.