SF.gov newsletter
October 2023
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Hi SF.gov editors,
Bringing you the October edition of our newsletter with new office hours schedule, new self-paced online trainings, publishing tips, an ice cream party, and more!
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New office hours
We made a change to office hours. You can now book a half-hour session with us any day of the week! This replaces our Tuesday and Wednesday office hours.
Book in advance with anyone on our team:
- Persis (Monday)
- Amy (Tuesday)
- Liz (Wednesday)
- Wat (Thursday)
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Sharon (Friday)
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SF.gov practice site went down
The SF.gov
practice site was accidentally deleted during a routine Pantheon cleanup last week. While the site was quickly restored, all content in the practice site was lost. If you had pages in progress, they are, unfortunately, gone and we can’t get them back.
It won’t happen again
We’ll be updating the code monthly from now on, and we’re also going to back up the practice site AND back up that backup, just to be safe. Again, we are very sorry to those of you who lost content.
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GET HELP
Training and support
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Self-paced online SF.gov trainings
We now offer self-paced online trainings to work on SF.gov! Trainings are now available for you to take at any time, at your own pace.
You can take:
- SF.gov concepts and structure
- Writing for SF.gov
- Working in the SF.gov CMS
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Meetings on SF.gov (optional)
You can get your SF.gov login after taking the 3 required trainings and submitting a sample SF.gov page. You don’t need to sign up for each training. However, you do need to fill out a form at the end of each training to verify you’ve taken it.
You can also still sign up for live training sessions through November.
Email us or ping us on Teams if you have any questions!
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THE LATEST
What's new for editors
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Callout box on Info pages
Similar to Transaction pages, you can now add a callout text box to your Info page. Use it when you need to add supporting information that will increase the user’s understanding of your content.
You can add a callout box above the main body of text or between custom sections. It should not be used for main text, but for additional context and information.
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The box and icon give users a visual cue that the info is important. Just remember to keep it short. The less you write, the more people will read.
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PUBLISHING TIPS
Best practices
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External links on SF.gov
When you link to an external website on SF.gov, it is an endorsement. The website you are linking to must be a safe, trustworthy place to send a user.
On SF.gov, you can put an external link:
You should only link to an external website when:
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There isn’t an internal page on SF.gov with the same information
- The external website is a trustworthy source that can support users better than SF.gov
- A user can only complete a specific task using that website
- The external website provides a single source of truth
See our full SF.gov external linking guidance.
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FUN STUFF
Thank you for participating!
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Silly hats and ice cream party
We asked, and you delivered! Thanks to your outstanding response on our SF.gov feedback survey, we reached our goal of more than 100 survey responses. So, as promised, we put on our silliest hats!
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But that's not all! We soared past the 150-response mark which means it's time for an ice cream party!
Ice cream party extravaganza🍦
🗓️ Date: Tuesday, November 7
🕒 Time: 4 to 5 pm
📍 1 South Van Ness Ave, 2nd Floor Atrium
Come enjoy our delicious selection of flavors including vanilla Kahlua chocolate chip, lavender earl grey, and eucalyptus.
Thank you for being a part of our journey to make SF.gov even better. We can't wait to see you!
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Hope to see you on Teams! Happy editing!
Thanks as always for being fantastic partners, getting services and information to all San Franciscans.
Liz, Persis, Sharon, Joanne, Bridget, Wat, and the SF.gov team
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