I am delighted to share with you the Orange County Clerk of Court's 2024 Report to the Citizens. Providing this report is an important step in continuing to fulfill my pledge of providing transparency in government.
In this report, you will see examples where my office continued to provide ways to make it easier for the public to access our services. Also, additional in-person experiences created more opportunities again to make a difference for the community.
My goal has always been to serve our customers with openness, innovation, and with a continued focus on community outreach and access to justice. Some examples of this, that you will see in this report, include Saturday hours, free legal forums, and holding community drives where we either raised money or collected donations.
I hope you will take some time to read the 2024 Report to The Citizens and see all we are doing to serve our community and make it easier for everyone to do business with us.
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Public Service Recognition Week |
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I'm once again thrilled to get the unique opportunity to recognize and honor all of the crucial work that public employees do to serve our communities!
Celebrated the first full week in May since 1985, Public Service Recognition Week (May 5-11) is a time set aside to honor everyone who serves our nation as federal, state, county, and local government employees.
As always, I want to take this opportunity to thank my outstanding staff for their hard work and dedication to the citizens of Orange County. I appreciate them all and value their commitment to public service. Next time you do business with us, please join me in saying "thank you" to them.
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Our Ocoee and Winter Park branches will be open on Saturday, May 18.
Both the Ocoee and Winter Park branches are open one Saturday each month to make it easier for you to do business with my office. Services such as marriage licenses and ceremonies, passports, and payments are available. These are the same services offered during the week at our branch locations.
Both appointments and walk-ins are welcome.
When: Saturday, May 18, 2024
Time: 8 a.m. - 12 p.m.
Location: Ocoee & Winter Park Branches
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Legal Matters: Public Records |
On April 23, we hosted a free legal forum about Public Records. This forum provided information and answered questions about public records, court records, official records, and sealing and expungement. Featured topics included what type of documents are public records and how to request them.
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Thank you to all of our presenters who helped share valuable insights and resources with our community.
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License Suspended?
We Can Help Today with Payment Plans |
Any time of the year we can help drivers with outstanding traffic tickets or criminal fines get on a payment plan.
This is the first step to getting a suspended license reinstated. Click here for details or visit us in room 410 of the main courthouse.
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Congratulations to Chris Johnson, our Circle of Excellence Leadership Award winner for the fourth quarter of 2023. Chris is the Technical Support Manager in our Information Systems & Technology division.
Chris always puts his employees first. He has a lot of respect for their knowledge of technology and is not afraid to ask for advice. Chris always offers assistance with anything needed and takes the time to help his employees understand the way the Clerk's Office operates.
The Circle of Excellence Leadership Award honors management team members based on demonstrating outstanding leadership aligned with our Values.
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Congratulations to Lynne Frey, our Star Performer for the month of April.
Lynne is a Project and Research Coordinator in our Facilities Division and was recognized for excelling in our purpose, mission, and values.
Lynne works for a division where a large part of the job is to make sure that every employee has the things that they need to be successful and are comfortable while they are working. She exemplifies the term employee experience by making people feel cared for. Not only does it take an incredible amount of organization but also a lot of care, communication, and follow through which Lynne makes it all look so easy.
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I had the pleasure of attending the Winter Park Chamber's Legislative Update to thank legislators for their support of the Clerk of Court's priority bill. The bill helps to ensure our office continues to provide critical services for our community.
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| Our Clerk Outreach team distributed over 400 door hangers during the Harbor House “It Takes Courage” event to highlight Domestic Violence Awareness resources in our community.
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May 18
Branch Saturday
Our Winter Park and Ocoee branches are open from 8:00am - 12:00p.m.
Click here for more information.
May 27
Memorial Day
All of our locations and the courthouse will be closed for the holiday.
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Please note that we DO NOT accept payments over the phone.
We usually experience very high call wait times, so before calling or visiting our offices, contact my staff online to see if your questions can be answered. Simply go to our Contact Us page to submit a question or request.
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Customer service is at the core of what we do for the citizens of Orange County. If you have recently conducted business with the Clerk’s Office, I’d like to hear from you.
Please take a moment to let us know what we did well as well as where we still have opportunities to improve.
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Tiffany Moore Russell
Orange County Clerk of Courts
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425 North Orange Avenue Suite 2110 | Orlando, FL 32801 US
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