Families & Supporters Orientation is on Wednesday, January 8! Families of first-year and transfer students are invited to meet other AU families and hear from AU staff and student leaders. Parents and families must RSVP via the button below. (This event is for parents and family members only. Registration closes Tuesday at 10:00am.)

New AU students are required to participate in New Student Orientation (NSO). Students RSVP here.

Be sure to check out the Academic Calendar for the start of classes, spring break, and other important dates!

The first tuition payment is due today, January 6. Students and their proxies can view tuition, fees and financial aid in EagleService. Learn how to access billing by clicking the button below.

Proxies and FERPA
Students can add proxies to their student account, allowing family members to view/pay bills and access the student's educational record under Family Educational Rights and Privacy Act (FERPA). Learn more about FERPA here.

Winter Welcome is an exciting time for students to get to know the AU community! Campus partners host events for students to socialize, make new friends, and develop strong connections on campus and at the University. Winter Welcome runs through the first week of classes and students can log into Engage to view events.

📨 Read Your Welcome Email Remind your student to read the welcome email from Undergraduate Admissions. The email communication contains important and time-sensitive information for new students regarding their transition to AU.

📸 Upload Your One Card Photo Your student's AU One Card is their university ID, giving them access to their residence hall, university buildings, the on-campus dining hall, and so much more! Encourage your student to upload a photo today, and they will be able to pick up their card when they arrive on campus. Quick and easy!

🚇 Pick Up Your AU U·Pass The U·Pass program provides unlimited rides throughout the academic year on DC area Metrorail and Metrobus lines (including express and airport shuttle buses). Students can pick up their U·Pass in the Parking and Commuter Services Office (Don Myers Technology & Innovation (DMTI) Building, Terrace Level). Note: Students must pick up their AU One Card before picking up their U·Pass.

📇 If your student has questions, here are some important contacts:

Academic Advising: fyadvising@american.edu

Finances and Bill Payment: aucentral@american.edu

Financial Aid: financialaid@american.edu

Academic Support and Academic Accommodations: asac@american.edu

Housing: housing@american.edu

New Student Orientation: orientation@american.edu

Check your inbox for updates and contact the New Student and Family Programs team with any questions. We're here to assist!