February 8th, 2021
To our loyal customers-
We are writing to let you know that we just learned that several customers who used credit cards on our website during January and February 2021 were subsequently notified of fraudulent transactions on their credit cards. Upon learning this information, we immediately began an investigation and took steps to ensure the security of our website.
When we complete our investigation, we will be back in touch with additional information, but wanted to send you this notice in the meantime so that you can immediately contact your credit card company and ensure that you are not impacted as well.
In addition, we have taken the proactive step of disabling credit card functionality on our website. You can still place new orders and securely pay with your credit card through the link on our site to PayPal, even if you don’t have a PayPal account.
We have also engaged a third party to investigate and we will update as we learn more.
Any pre-order previously placed will be sent upon commencement of shipping later this month.
Apologies for any inconvenience this has caused our amazing customers and community.
Be well. Play well.
Your Friends at Strat-O-Matic
