News and resources for PDX employees
News and resources for PDX employees
Jasmine Alexander Blends Service with Kindness at Jamba
Most people are ready to pack up and head out at the end of their shift. But Jasmine’s commitment to her customers is clear, and she exceeds expectations when it means creating an extraordinary experience for passengers.
Recently, a large group of customers showed up after Jamba had closed. Going above and beyond, Jasmine re-opened the store to take care of them and made their day a little sweeter. After a long day of travel and with limited food options available, this kind of personalized service means the world to our passengers.
To recognize airport employees who truly stand out as extraordinary, the quarterly PDX People Customer Service Awards ceremony was held on Jan. 26. You can watch the recording now or read the stories of our customer service champions.
You can also nominate an employee who embodies the PDX People values and serves as a shining example of great customer service – submit a nomination now.
Nominate a PDX Employee
What's New with PDX Next
Construction isn’t always from the ground up – sometimes it starts at the top. You'll soon see some overhead work in the ticket lobby, including workers on scissor lifts. This is prep work for a new HVAC system that's coming soon.
To avoid serious injury, never cross a construction rope, barricade or fence to enter a construction site. We don’t want you to get hurt! 
Other upcoming changes you might notice: We’re making an entryway through the wall on the west side of the B/C checkpoint. This will create a path to the restroom once temporary walls go up next month. 
There's another restroom-related impact on Concourse C, where the all-user restroom is currently closed. The closest men’s and women’s restrooms are near Gate C9 and the B/C checkpoint. However, if a traveler needs an all-user restroom, you'll see a sign with phone numbers to call so they can get an escort to an alternative location.  
Want to know what else is new with PDX Next? We'll keep you in the know on the PDX employee website, where we post project updates every month. Have questions or suggestions about construction? Email
Get the Latest PDX Next News in 30 Minutes
Want the inside scoop on construction at PDX? Jen Reynolds with the Port of Portland along with Pat Bifone and Caitlin Powell of Hoffman-Skanska will share the latest construction updates and answer your questions about PDX Next in just 30 minutes. They’ll even give you an early look at architectural renderings and share some behind-the-scenes photos and videos! 
Grab a cup of coffee on the last Tuesday of every month and join us to learn how we’re bringing new airport designs to life together. The first update is scheduled for Tuesday, March 30 at 10:30 a.m. Add this event to your Outlook calendar or use this link to access the meeting on March 30.
ATMs Make Moves Around the Airport
Have a customer who’s looking for an ATM?
There have been a few recent relocations, so keep these changes in mind:
Concourse C: The ATM between Gates C1 and C3 moved to the west by a few feet.
Concourse D: The ATM is now near Gate D7, between Deschutes Brewery and the Delta Lounge.
Concourse E: The ATM is now located between Gates E7 and E8, next to Jamba.
Pre-security food court: This ATM can be used for deposits and is located in the south ticket lobby near the escalators.
Could TSA be the Perfect Career for You?
Think you look dashing in blue? Our TSA team is currently hiring for both part-time and full-time transportation security officers. Take a look at their current job postings.
Opportunities are always sky high at the airport. If you or someone you know has dreams of joining the PDX family, available positions that range from barista to baggage handler are now posted on our PDX Jobs page. Be sure to bookmark the page and check back frequently for updates!
COVID-19 Vaccines and Resources for Communities of Color 
In the coming weeks, we’ll be sharing a variety of helpful articles and resources to ensure you stay informed about COVID-19 vaccines.
This week, we’re highlighting resources aimed specifically at communities of color. Dr. Kizzmekia Corbett – a leading scientist for the development of the COVID-19 vaccines – recently hosted Everything You Should Know About the COVID-19 Vaccines. The panel provided reassuring information about how the mRNA vaccines were developed, the six years they spent developing the platform, and the way they addressed health disparities and vaccine hesitancy in the Black community.
In February, Multnomah County’s Racial and Ethnic Approaches to Community Health (REACH) program recorded several vaccine information events, which you can now view on their Facebook page. The events included REACHing Us: It's Not a Game – The 411 on Vaccines, REACHing Us: A Faith in Health Virtual Conversation and REACHing Us: African Immigrant and Refugees – The 411 on Vaccines.
Thank You, PDX People!
National Employee Appreciation Day was last Friday, but it's never too late to say, "Thank you, PDX People!"
We want to express our gratitude for the contributions that each and every one of you make at PDX. We couldn't be the warm, welcoming airport that we're known for without you! Your daily contributions, especially in a year that continues to be extraordinarily challenging, are appreciated and valued.
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