Hi everyone,

Things have been busy as we wrap up winter and get everything ready for summer. As we head into another bike season, please read below for lots of important information on onboarding and what’s coming up. We’re really looking forward to catching up with you all soon.

If you are receiving this email and are no longer planning to return for the summer, please reach out to the schedulers ASAP! 

Whismas
Opening Day of the Bike Park is just two weeks away, scheduled for Friday, May 15. Keep an eye out for details about the Whismas Eve Staff Day on Thursday, May 14 -- more info coming soon.

See you there!!

Anna

- The Team

- Onboarding

- Pass Information

- Benefits

- Staff Bikes

- Community Dinners

- House

- Vacation Pay

- T4 Info

We have been hiring lots of new — and familiar — faces to the team.

Laura Rigola is the new Mini Shredder and Junior Club Supervisor and has already started with the Spring program.

In Scheduling, Cynthia will be joined by Alaina Hay, who starts today. Alaina previously worked as a winter scheduler and now works in heli‑skiing during the winter. She and her two sons love to bike, so she brings a wealth of knowledge and experience to the role.

Eleanor Smith has moved into the role of Bike School Admin to support the growing needs of the school, so you’ll be hearing from her more often.

Most importantly, we’d like to welcome Baby Elsmie to the Bike Park team! Charlie was born a few weeks ago and is settling in at home with Hannah and James.

We are still looking for a Bike School Mechanic, so please spread the word if you know someone who might be interested.

We are also looking for SITs (Supervisors in Training) for DFX Daily, Adults, and DFX Club in Creekside. Flo Anguita will be the SIT at Blackcomb. If you are interested, please apply with a cover letter and resume to Eleanor at eleanor.l.smith@vailresorts.com. Applications will be passed along to the appropriate supervisor once they begin.

Once hired, one of your required tasks will be to sign or re‑sign your WINTER waiver in Epic Employee for yourself and any dependents. This must be completed at least one day before you plan to pick up your pass.

Please make sure this step is completed in advance, as passes cannot be issued without a completed waiver.

Employee and dependent bike park passes will be available to pick-up from Guest Services from May 1st.

Reminder - in order to ride the Bike Park this summer - all employees/dependents/lifetime pass holders will need to come and sign a bike park waiver in-person at Guest Services.

No action required to activate summer sightsee access. 

For all employee pass and coupon pick-ups employees can visit any of our Guest Services locations. To avoid long wait times for our guests please visit between 11am and 2pm (please see operating dates below).

When and where to activate your Bike Park Pass:

Blackcomb Daylodge Guest Services

May 1st - May 19th - 11am-2pm daily
May 19th - June 12th - closed
June 13th onwards - 11am-2pm daily

Whistler Village Guest Services

May 13th onwards - 11am-2pm daily

Creekside Guest Services

June 20th onwards - 11am-2pm daily

Employee / Lifetime Benefit Coupons

Winter Coupons:
Any employees who still haven't picked up their winter coupons will be able to pick them up until end of day May 18th.

Summer Coupons:
Will be available to pick-up from May 19th onwards. Can be picked up from any Guest Services location between 11am and 2pm daily.

If you ordered a Staff Bike, you should be hearing from Omer with more details soon. I’ve worked through the waitlist and have contacted everyone who was able to be assigned a bike in the correct size. If there are any changes or additional bikes become available, I’ll be sure to let you know.

A reminder to please not sell your current bike until you have your new one, as deliveries and timelines can change.

If you’re selling bikes or equipment, please consider using the 'Re‑Use‑It' WhatsApp group, as many Bike School staff are currently looking for bikes. We’ll be sharing this link with new staff later this week.

If you are full time are looking for staff housing for summer, please follow the folling link to apply through Star Rez if you haven’t already.

Employee Housing Application Information

If you have applied for HOUSE but haven’t been approved yet, please email Lucie with your full name so she can approve you at Lbishop@vailresorts.com

 

How do I get a copy of my W-2/T-4?

Active Employees:

Your W-2s and T-4s are available online in EpicEmployee> Select the Launch Action Center tile under Popular Topics

W-2s for 2025 earnings are available as of January 31, 2026. 

T-4s for 2025 earnings are available as of February 28, 2026.

Once in the portal, under "My Pay" you can:

View and download your W-2, T-4, and other tax documents

Access paycheck documents

Inactive Employees:

If you are an inactive employee, please visit The Alumni Service Center. It's a website for past or inactive team members to access pay statements and tax documents like a W-2 or T-4, update your personal information, search for resources or get support from our HR Team.

Website: EpicEmployee.VailResorts.com/Alumni

The username will always be the former employee’s personal email address:

Once logged in, you can access the Employee Action Center to view your tax documents and more:

User ID: your Employee ID number

Default Password: P$wdMMDDYY (six-digit birthday) You will be prompted to create your own unique password the first time you log in.

For the best results, please download and view your W-2 PDF using a laptop or desktop computer, as mobile devices may not properly support this functionality. If you do not have access to a laptop or desktop, we recommend requesting to use a company computer, or borrowing access through a family member, friend, or your local public library

Active Employees- If you are having trouble with your password, call the IT Support Center at 970-754-4357 (U.S.) or 604-935-5500 (CAN).

Thanks and Happy Riding

Anna, Nadio, Sarah, Meesh, James, Laura, Sandy, Liv and Neil