This initial release of TSS is focused on delivering the core capabilities needed to support Fall 2026. As with any major system launch, you may encounter limitations, workarounds or functionality that continues to evolve as the system stabilizes. The TSS team is actively reviewing reported issues and prioritizing fixes that affect critical university operations, so please use one of the established TSS support channels to ensure your request is tracked and directed to the right team. To access TSS, ensure you have been approved via the access request form and log in via sis.ucsd.edu.
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- Winter 2027 Scheduling Reminder for Department Schedulers and Department Chairs: If a course's instructor has not yet been assigned or is not yet reflected in TSS, list the department chair as the Instructor of Record (IoR), instead of leaving the instructor field blank to avoid downstream impacts in Canvas and other systems.
- To ensure appropriate Canvas set-up, complete the Canvas Instructor Assignment Request form to indicate which course(s) the department chair is teaching as the IoR. Complete the form once for each course.
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If you have any questions about this process or are unsure whether it applies to your unit, please contact Katherine Collins at k4collins@ucsd.edu, Director of Instructional Technology Solutions, Academic Technology Services.
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Academic Activity Tracking System (AATS): As of October 7, the AATS has been remediated for compatibility with TSS and is available to faculty/instructors to certify the commencement of academic activity. The Financial Aid & Scholarships Office sent an email to all faculty/instructors on October 7 confirming that due to remediation delays, the deadline for AATS certification process is extended to October 16.
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Class Photos: At this time, class roster photos are not available in the My Class List Report. Photos can be viewed on an individual student basis via the Find a Student application in TSS. View the Find a Student Faculty job aid for detailed search instructions. The team understands the importance of access to photos at a class list level and is investigating possible solutions.
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- Booking tickets: The team continues to assist students with booking-related issues and has made significant progress in advance of the week 2 deadline on October 9. Thank you to all who have helped to support this effort and our students!
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Associated Students (AS) Back to School Bash: TSS Project leadership attended this event on October 6 as a continued effort to increase engagement with students, collect feedback, and hear student concerns. Our thanks to AS for inviting the TSS Project to attend!
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| 3,304 |
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| tickets resolved (9/28-10/4) |
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| | 42,334 |
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| students booked courses in TSS |
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| | 21,629 |
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| total views of TSS KBAs |
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- My Academic History update: This application in TSS will showcase course bookings, transfer credits, past courses, and more for students. Its expected release in TSS is early November* in advance of Winter 2027 booking (*subject to change).
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Specializations Request App release: This TSS application is expected to be available in late October* and will replace the existing Major/Minor Tool (*subject to change).
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Maintaining Academic Specializations: This job aid for staff with Student Master data/Specializations access covers changing or adding specializations for a student who is already admitted and has a Program of Study assigned.
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- We are proud to highlight Ken Keziah as an SIS Trailblazer! To learn more about Ken’s contribution to the TSS Project, visit the SIS Trailblazer website to read his nomination story.
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Students should review their addresses in TSS and make sure they are current. It is recommended that they do not edit the “valid to” end date and leave it as 12/31/9999. Any time a student enters a new address into TSS, it will automatically end-date the prior address. An invalid address can delay a student’s refund even if they are enrolled in direct deposit.
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Extended Studies Login Issues: Extended Studies (DES) students who are experiencing login issues with TSS should review the “Accessing TSS as an Extended Studies Student” article. Students should contact the ITS Service Desk if they continue to have issues. Students should not drop a course in an attempt to fix the issue. View more DES information, resources, and support on the Extended Studies website
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We have many different resources and support channels set up to assist staff, faculty, and students with the transition to TSS. View the links below so you don't miss any new info!
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Mark your calendars for these upcoming important dates
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- TSS Key Dates (subject to change):
- October: Accounts Receivable for Extended Studies live in TSS
- October: Extended Studies ISIS Goes Read-Only
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October: Extended Studies Transcripts live in TSS
- October: Specialization App (replacement for Major/Minor Tool) live in TSS
- October: Late Adds/Changes/Drop Requests live in TEA
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Support Available
- Support Form via Service Now
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Zoom Office Hours (join the Zoom room):
- Monday-Friday, 9:00 a.m.–7:00 p.m. PDT
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Phone Call Support: (858) 246-4357, select either:
- Press 2 for Main Campus Undergraduate and Graduate TSS Support
- Press 3 for DES (Division of Extended Studies) TSS Support
- Hours:
- Monday through Friday: 7:00 a.m.–10:00 p.m. PDT
- Saturday and Sunday: 12:00 p.m.–3:00 p.m. PDT
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Got 30 seconds? We want to make sure our updates are valuable to you. Tell us what you think!
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How are we doing with our communications?
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Information in this newsletter is current as of publication and subject to change as TSS evolves. For the most current updates, visit the TSS Project Website. To access TSS directly, use sis.ucsd.edu and login with your Active Directory (AD) credentials. Note that access to TSS must be approved and provisioned. Learn more via the TSS Roles and Access KBA.
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The Triton Student System (TSS) Project is part of the UC San Diego
Enterprise Systems Renewal (ESR) Student Information System (SIS) Project.
Log in to TSS at sis.ucsd.edu
Have a question? Email us at tss@ucsd.edu
Contact the SIS Project team: esr-student@ucsd.edu
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