Critical! Please Visit Your Classroom Soon!
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Two changes in the classroom computers mean your first login will take much longer than usual. We want you to get that taken care of before you stand in front of your class.
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The classroom computers were updated to Windows 11 this past May to keep our IT infrastructure and systems as secure and reliable as possible. This means the first time you log into the system, it must rebuild your profile.
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We switched to Microsoft Office 365 to allow for better technical support and security. You are going to need to create a Microsoft account (if you don't already have one) and log into it on the classroom computer. You should only have to do that once each semester on each classroom computer that you use.
We are here to help
ETLC staff are available to meet you in your classroom Wednesday, August 9th and Friday, August 11th to make sure you are ready to go. Please click on the scheduling links below to schedule an appointment:
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The ETLC will host virtual open office hours on the first three days of class.
- Monday, August 14th; 8–10am
- Monday, August 14th; 2–4pm
- Tuesday, August 15; 8–10am
- Tuesday, August 15th; 2–4pm
- Wednesday, August 16th; 8–10am
- Wednesday, August 16th; 2–4pm
Join us during any of the scheduled times using the ETLC Zoom link.
Other Support
- Canvas Support is available 24/7 by calling 833.519.8478 (faculty) or 844.219.5802 (students).
- Panopto Support is available 24/7 by calling 855.765.2341.
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For help with other technologies, please contact the OIT Help Desk (helpdesk@uah.edu; 256.824.3333) or refer to the ETLC website.
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