For Troop Leaders and Troop Cookie Managers

For Community-Area Product Leaders

Now that Cookie Central is basically your online go-to when it comes to cookie resources, it’s time to do the same with Smart Cookies and Digital Cookie. Whether you learn by doing, watching videos, or reading a guidebook, we have the tools, resources, and support you need. What will you use Smart Cookies for and what will you do in Digital Cookie? Use the Online Cookie Systems Guide on Cookie Central to give you the answers on when you will use each system:

Smart Cookies:

After the initial order, you’ll continue to use Smart Cookies for managing troop inventory, scheduling cookie booths, ordering rewards, crediting Girl Scouts with cash/check payments, viewing financials, running reports, and more. If you need help from the pros, contact your Community Product Leader, contact us, or the ABC Help Desk.

Digital Cookie:

Watch for an email on January 24 from Girl Scout Cookies noreply@girlscouts.org with the subject line: “Cookie season is almost here! Help your troop reach their goals with Digital Cookie.” If the email doesn’t land in your inbox, check your spam/promo/junk folder. In that email, you’ll find a Register Now button that will take you to the site to begin the set-up process.

Both troops and families will use Digital Cookie to engage in online cookie sales and take credit card, Venmo, or PayPal payments. Troops also have the option to set up two Digital Cookie sales links:

Troops and Girl Scouts will use the Digital Cookie Mobile App to accept in-person and booth credit card, Venmo, and PayPal payments. Once your troop site is set up in a web browser you can download or update the Digital Cookie Mobile App from the iTunes or Google Play store. The email and password used to access Digital Cookie is the same to log into the mobile app. Digital Cookie will launch for online sales on February 12.

Join the Product Program Team for our first Cookie Chat of the season in Zoom! It’s this coming Wednesday, January 22, starting at 7:30 PM. We’ll review the Troop experience in Digital Cookie. Cookie Chats offer Troop Cookie Volunteers a live platform to get their questions answered and receive real-time support throughout the cookie season. Register anytime up to the start of the event. Once registered, you’ll receive the meeting details.

Can’t join us? A recording of the session will be shared here in The Cookie Press, in Rallyhood, and in our Girl Scouts River Valleys Troop Product Program Volunteers Facebook group. 

The Cookie Booth Lottery runs this Sunday, January 19 at 12pm. Remember, you must make your selections in Smart Cookies by 11am on January 19. Our staff will be able to assist with Smart Cookies access through 5pm on Friday, January 17. Please contact us if you need assistance.

Once the Cookie Booth Lottery wraps up, the Council-secured first-come, first-served cookie booth rounds open in Smart Cookies on Wednesday, January 22. The first round opens at 7:00 pm when troops can choose two new booths. Here’s a look at the upcoming schedule:

Pro tip: be sure to refresh your page at 7:01 pm to see the new options for the new round!

Troop initial cookie orders are due in Smart Cookies Friday, January 24, by 11:59pm. The Online Cookies Systems Guide features step-by-step instructions for placing an order in the Smart Cookies. Don’t forget to select your delivery station after entering the initial order.

After the troop initial cookie order deadline has passed, you can edit orders until Saturday, January 25, at 11:59pm. Follow these steps to edit or enter an initial order from your community level access:

Smart Cookies Super Users: Run the Troop Initial Order Report to view troops with initial orders. Reach out to Troops who may need a reminder to place their order. Run the Troops with No Specified Delivery Station Report to view the troops that placed an initial order but are missing a delivery station. For Troops assigned to Mega Drops, you can select a location for the troop until January 25. For any troop missing a delivery station after January 25, River Valleys will select a location and timeslot for the troop.

Community and Area Product Leaders have been added to Digital Cookie. On January 24, you will receive a registration email. Your volunteer access appears as a Service Unit volunteer. If you hold both Community and Troop roles, you can navigate both roles from your Digital Cookie dashboard. If you are also the caregiver of a Girl Scout, you can manage that role starting on February 1.

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