This initial release of TSS is focused on delivering the core capabilities needed to support Fall 2026. As with any major system launch, you may encounter limitations, workarounds or functionality that continues to evolve as the system stabilizes. The TSS team is actively reviewing reported issues and prioritizing fixes that affect critical university operations, so please use one of the established TSS support channels to ensure your request is tracked and directed to the right team. To access TSS, ensure you have been approved via the access request form and log in via sis.ucsd.edu.
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- My Academic History to launch soon: This application in TSS will showcase course bookings, transfer credits, past courses and more for students. Its expected release in TSS is early November* in advance of Winter 2027 booking (*subject to change).
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Grading: The configuration and technical teams are currently working on the Grading functionality for TSS. Testing is expected to occur over the coming weeks, with a launch for early December (*subject to change).
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Dropping & F grades: An issue was reported this week where students were assigned an F grade for courses they dropped with a withdrawal (W). While the team did deploy an initial resolution on 10/27, additional reports have been made and the issue persists. The team is actively reviewing and correcting impacted student records and a new resolution is expected soon. No additional actions are needed from students or staff at this time.
- Dropping Courses: Please help share this reminder with students through your department's communication channels to help prevent accidental course drops.
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Important Reminder about Dropping Courses in TSS: In TSS, dropping a course happens immediately when you click Drop. There is no warning or confirmation prompt before the action is processed. Before clicking Drop, make sure you intend to drop the course. Take a moment to verify your selection, as you won't be asked to confirm before the drop takes effect.
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- Division of Extended Studies (DES) Updates: Our deepest appreciation to all who supported the launch of these DES milestones!
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DES ISIS goes Read Only: The DES instance of ISIS went read-only this week, with the Main Campus instance planned for later this quarter.
- DES Transcripts: The integration of Parchment with TSS is now live for DES, allowing DES students to order transcripts in TSS.
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DES Account Receivable (AR): AR Data from the DES instance of ISIS has been transferred over to TSS, allowing DES staff to process payments and refunds for students as well as manage and validate payment information within one system.
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| 12,417 |
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| DES shopping cart transactions |
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| | 940,296 |
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| DES transcripts migrated |
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| | 100k+ |
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| TEA requests processed in fall |
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Congratulations to Kristine Aqui for being selected as an SIS Trailblazer! As a Business Analyst in Student Financial Solutions, Kristine has strengthened testing and process design for the TSS Project through her operational expertise and thoughtful feedback. Learn more about Kristine’s contribution on the SIS Trailblazer website to read her nomination story.
- The following Collection job aids are live for financial staff members:
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The Viewing and Understanding How Waitlists Work job aid is now available for staff. This guide covers expected waitlist behavior, what departments and advisors can do when supporting students, and supported workarounds during booking periods.
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The Billing and Refund Training Guides below will soon be available in the coming weeks for financial staff members:
- Displaying Account Locks
- Adding and Reviewing Account Locks
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Reviewing and Reversing Account Locks
- Reversing Payment Orders in Bulk
- Direct Deposits
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We have many different resources and support channels set up to assist staff, faculty, and students with the transition to TSS. View the links below so you don't miss any new info!
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Mark your calendars for these upcoming important dates
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- TSS Key Dates (subject to change):
- Early November: My Academic History App live in TSS
- Early November: Specializations Request App (replacement for Major/Minor Tool) live in TSS
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- Support Available
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Support Form via Service Now
- Zoom Office Hours (join the Zoom room):
- Monday-Friday, 9:00 a.m.–7:00 p.m. Pacific Time
- Phone Call Support: (858) 246-4357, select either:
- Press 2 for Main Campus Undergraduate and Graduate TSS Support
- Press 3 for DES (Division of Extended Studies) TSS Support
- Hours:
- Monday through Friday: 7:00 a.m.–10:00 p.m. Pacific Time
- Saturday and Sunday: 12:00 p.m.–3:00 p.m. Pacific Time
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Got 30 seconds? We want to make sure our updates are valuable. How are we doing with our communications?
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Information in this newsletter is current as of publication and subject to change as TSS evolves. For the most current updates, visit the TSS Project Website. To access TSS directly, use sis.ucsd.edu and login with your Active Directory (AD) credentials. Note that access to TSS must be approved and provisioned. Learn more via the TSS Roles and Access KBA.
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The Triton Student System (TSS) Project is part of the UC San Diego
Enterprise Systems Renewal (ESR) Student Information System (SIS) Project.
Log in to TSS at sis.ucsd.edu
Have a question? Email us at tss@ucsd.edu
Contact the SIS Project team: esr-student@ucsd.edu
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